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Start with the cloud provider’s public status page, then check the signed-in health dashboard for your account, project, and affected resource. Compare the incident’s service and location with your deployment, read its latest update, and cross-check the timing against your own monitoring. A green public page does not rule out a narrower issue affecting a zone, project, or individual resource.
What to check first
Before looking at dashboards, identify exactly what is failing: the provider, product or service, region and—if applicable—zone, account or project, and resource or endpoint. Those details let you compare your deployment with an incident’s stated scope instead of relying on a similarly named location or a general service notice.
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- Check the public status page. Look for an active or recent event affecting the same product and location. Read the latest timestamped update, not just the overall status indicator.
- Open the provider’s personalized health view while signed in. Check for events tied to your account, subscription, project, or resources. These views can report narrower impact than a public page.
- Compare the event with your deployment. Match product, region or location, zone where shown, account or project, resource, impact classification, and update time.
- Correlate the notice with your telemetry. Compare incident timing and location with application health checks, error rates, logs, and the specific resources that are failing.
- If nothing is listed, keep diagnosing. Check the personalized view, resource health, narrower locations, dependencies, and application telemetry. No public notice is not proof that your workload is unaffected.
Provider dashboards are evidence, not a complete diagnosis. A listed resource or a matching incident is useful corroboration, but a missing, unknown, or broad status signal may not resolve what is happening to a particular workload.
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AWS
The public AWS Health Dashboard – Service health shows public events without requiring an account; those events are not specific to your account. For a suspected impact, sign in to the AWS Health Dashboard and inspect account-specific events and the Affected Resources view when resources are listed. Event details can include the service, event scope, impacted Region, last update time, and affected entities. AWS notes that public notices may cover services or Regions you do not use, so treat them as general availability information rather than confirmation that your resources are affected. See the AWS Health User Guide.
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Azure
Microsoft describes the public Azure status page as a view of incidents with wide-ranging impact. For an account-specific check, open the Azure portal and go to Service Health > Service Issues > Impacted Resources. The table may show resource name, health status, impact type, resource type, resource group, location, and subscription. Microsoft says most service issue communications are targeted to affected customers through Service Health and configured alerts; the portal also covers planned maintenance and advisories. See Azure Status Overview – Azure Service Health and Resource Health overview.
Read Azure’s impact and status fields separately. Confirmed means the resource is impacted. Potential means it is not currently impacted but could be affected because it is under a service or region experiencing an issue. Resource status labels include Available, Degraded, Unavailable, Unknown, and N/A; a resource may not have an available Resource Health signal. Azure says Unknown can mean health information has not arrived for more than ten minutes, for example because monitoring signals or provider updates are incomplete. It does not necessarily mean the resource malfunctioned.
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Google Cloud
The public Google Cloud Service Health dashboard lets you check status by product and location. It distinguishes regional, multi-region, and non-regional services: multi-region services span multiple regions, while non-regional services are globally deployed rather than tied to one region. For incidents relevant to your projects and workloads, use Personalized Service Health. Google says broad severe events are communicated publicly and to affected customers through Personalized Service Health; confirmed incidents limited to a location, zone, or smaller set of projects are communicated through Personalized Service Health.
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If Personalized Service Health is inaccessible, Google documents the public dashboard as a manual fallback. For programmatic fallback, its Service Health Status API and public RSS feed are options. The API requires enabling the Service Health API and appropriate IAM permissions; the documented example request is scoped to a project ID. See Google Cloud Service Health overview.
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How to interpret conflicting or incomplete signals
When the public page, personalized view, and your application do not appear to agree, compare the signals on the same dimensions:
- Scope: Is the notice broad and public, or does it identify your account, subscription, project, or resource?
- Location: Does it name the region, zone, multi-region, or non-regional service where your deployment runs?
- Specificity: Is it a general service notice, or does it name impacted resources or classify impact as confirmed or potential?
- Recency: Does the latest provider update align with when your failures began? Use the event’s last update time where available.
- Signal completeness: Does the resource have a specific health status, or is the value missing, N/A, or Unknown?
A public page may be intended for broad incidents, while narrower impact is communicated through personalized tools. Conversely, an incident in a nearby region or a service you do not use does not establish that your deployment is affected. Provider updates and customer telemetry may also differ in timing; keep comparing them rather than treating either as a guaranteed, real-time account of every resource.
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If the public status page is green
Continue with the signed-in health view and check whether the issue is limited to your particular project, subscription, resource, or zone. Then compare application failures with your own logs and monitoring, including which endpoints and dependencies fail and when the errors began. A clean public page answers only whether the provider has announced a public event in the scope that page covers; it does not settle the health of every account or resource.
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Google documents its public Service Health dashboard as a manual fallback when Personalized Service Health cannot be accessed. For automated checks, use the documented Status API or public RSS feed, subject to the API’s enablement and IAM requirements. Microsoft says its public Azure status page can be used in specific cases when the portal or normal outage communication path is unavailable. For AWS, the public service-health page can still show public events, but it is not a substitute for account-specific event details.
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