To check what is waiting to print, open the queue for the printer you selected when you sent the document. In Windows 11, go to Settings > Bluetooth & devices > Printers & scanners, select the printer, then choose Open print queue. On a Mac, open Print Centre from the Dock or use System Settings > Printers & Scanners. Check the printer name in the queue before deciding a job is missing.
What the print queue shows
A print queue is the list of jobs waiting for a particular printer. It can help you see whether a document is pending, printing, paused, or stuck. An empty Windows queue means there are no pending jobs waiting in that printer’s queue; it does not mean a job sent to a different printer will appear there.
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Check the print queue in Windows
Windows 11
- Open Start > Settings > Bluetooth & devices > Printers & scanners.
- Select the printer you used for the document.
- Select Open print queue.
- Check the printer name and review the listed jobs. If you see no entries, that queue has no pending jobs.
To view a different printer’s jobs, use the queue window’s Printers menu to switch queues. Microsoft documents these steps in View a printer’s print queue in Windows.
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- Open Start > Settings > Devices > Printers & scanners.
- Select the printer, then choose Open queue. The wording can vary slightly by Windows build.
- Confirm the printer name and look through the jobs.
Microsoft’s queue instructions still document this route, but Windows 10 support ended on October 14, 2025. See Microsoft’s Windows queue instructions for the documented steps.
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Check the print queue on a Mac
- If the printer’s Print Centre icon is in the Dock, click it to open that printer’s queue.
- Alternatively, open System Settings > Printers & Scanners, select the printer, then open Printer Queue.
- Confirm the printer name and check the jobs and their status.
Apple documents these options in Solve printing problems on Mac and Printers & Scanners settings on Mac.
If a job is missing or stuck
The job is not in the queue
First check that you opened the printer selected when you sent the document. If your computer has more than one printer configured, inspect the other queues too; the job may have been sent to a different printer. Apple specifically recommends checking other printer queues when you cannot find a job.
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- Affordable Versatility - A budget-friendly all-in-one printer perfect for both home users and hybrid workers, offering exceptional value
- Crisp, Vibrant Prints - Experience impressive print quality for both documents and photos, thanks to its 2-cartridge hybrid ink system that delivers sharp text and vivid colors
- Effortless Setup & Use - Get started quickly with easy setup for your smartphone or computer, so you can print, scan, and copy without delay
- Reliable Wireless Connectivity - Enjoy stable and consistent connections with dual-band Wi-Fi (2.4GHz or 5GHz), ensuring smooth printing from anywhere in your home or office
- Scan & Copy Handling - Utilize the device’s integrated scanner for efficient scanning and copying operations
A Windows job is frozen
Start by opening the intended queue and cancel only jobs you mean to remove. Microsoft’s troubleshooting guidance also includes restarting the Print Spooler service when it is not running or jobs remain frozen. This is a troubleshooting step, not something required just to view the queue. See Fix print spooler service not running errors in Windows and Troubleshooting offline printer problems in Windows.
A Mac job is paused or blocking other work
In the queue, resume a paused printer or individual job. If a job is blocking the queue, delete that job only if you are sure you no longer need it. If printing still fails, check the printer itself for paper, jams, and supplies. Apple’s Mac printing troubleshooting guide covers these actions.
Quick Recap
Best Value
- Wireless Bluetooth Printer: Portable thermal printer compatible with iPhone, Android phones, iPad and tablet computers via Bluetooth. For smartphones, please download the "Nada Print" App. You can also connect to laptops and computers for printing using a USB-C cable. (Note: Laptops and computers can only be connected via USB and require the installation of a driver first. Bluetooth connection is not supported.)
- No-ink printing: Only supports US Letter and A4 size thermal paper.(Doesn't support regular paper) The no-ink portable thermal printer uses direct thermal technology, requiring no ink, toner or ribbons, making it environmentally friendly, cost-effective and time-saving. The thermal printer package comes with a roll of US Letter thermal printing paper. Note: When installing the paper, remember to switch the paper size switch on APP
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- Portable wireless printer for travel: The thermal printer is equipped with a built-in 1500mAh rechargeable battery, which can print 160 sheets of 8.5" x 11" thermal paper after being fully charged. It weighs only 1.5 pounds and is compact in size. This ink-free portable printer can be easily carried in a backpack or briefcase! It is perfect for business travel, cars, small offices, construction sites, schools and homes. You can print documents, contracts, invoices and boarding passes anytime and anywhere
- The N80 thermal printer has a wide range of uses. The package includes the N80 printer, a roll of US Letter paper(7m/roll), a user manual, a guide card, a type-C soft cable and a type C adapter. Note: The charging adapter is not included. Special thermal paper is required for use; ordinary paper cannot be used. This ink-free portable thermal printer is suitable for various scenarios such as home, school, travel, office, and outdoor, meeting the printing needs of different groups of people. This tattoo template printer is also compatible with tattoo transfer paper, making it an ideal choice for tattoo art
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- MULTIPLE CONNECTION OPTIONS: Connect your way. Interface with your printer on your wireless network or via USB.
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- Affordable Versatility - A budget-friendly all-in-one printer perfect for both home users and hybrid workers, offering exceptional value
- Crisp, Vibrant Prints - Experience impressive print quality for both documents and photos, thanks to its 2-cartridge hybrid ink system that delivers sharp text and vivid colors
- Effortless Setup & Use - Get started quickly with easy setup for your smartphone or computer, so you can print, scan, and copy without delay
- Reliable Wireless Connectivity - Enjoy stable and consistent connections with dual-band Wi-Fi (2.4GHz or 5GHz), ensuring smooth printing from anywhere in your home or office
- Scan & Copy Handling - Utilize the device’s integrated scanner for efficient scanning and copying operations
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