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If you know your Samsung TV’s current PIN, change it in Settings. If you forgot it, use the reset button sequence for your remote; Samsung says the PIN returns to 0000. Menu names and paths depend on the TV’s model, year, software version, and region.
Change a PIN you know
On 2025 Samsung TVs, Samsung’s U.S. instructions give this path:
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- From the Home screen, open Settings > All Settings > General & Privacy > Change PIN.
- Enter the current PIN.
- Enter the new PIN, then enter it again to confirm.
This path is specified for 2025 TVs, not every Samsung model. Samsung’s Colombia support guide lists these examples for products purchased in Colombia:
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Repair common Windows errors and clear accumulated junk for a smoother, more stable PC - no reinstall needed.Free scan · no reinstall| TV model or year group | Menu path |
|---|---|
| DU/CU/BU (2022–2024) | Settings > All Settings > General & Privacy > System Manager > Change PIN |
| AU/TU/RU/NU/MU (2017–2021) | Home > Settings > General > System Manager > Change PIN |
| KU (2016) | Home > Settings > System > Expert Settings > Change Code |
| J/H (2013–2015) | Menu > System > Change Code |
If your menu differs, check the manual for your exact model or the Samsung support page for your country; menu labels can vary by model and software version. Samsung U.S. instructions for 2025 TVs · Samsung Colombia model-specific paths
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Reset a forgotten PIN with the remote
Turn on the TV and enter the sequence for your remote type. Use the remote’s buttons in order:
- Samsung Smart Remote: Volume button > Volume Up > Return > Volume Down > Return > Volume Up > Return.
- Standard remote: Mute > Volume Up > Return > Volume Down > Return > Volume Up > Return.
Samsung says the sequence resets the PIN to 0000. On some Smart Remotes, the first control is a combined volume/mute button. After resetting, you can set a new PIN through the TV’s PIN settings. Do not use a factory reset as a substitute for this PIN recovery procedure. Samsung UK remote sequences · Samsung U.S. PIN reset guidance
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If the PIN is still 0000
If you have never changed the PIN, try 0000, which Samsung identifies as the default in its Latin American guide. Samsung says PIN creation is required during initial setup on 2025 TVs, so a TV that has been set up may already have a different PIN. Samsung Latin American PIN guidance
If the instructions do not work
- Check the model and software: Menu paths and screens may differ. Find the TV’s model number and consult its manual or the Samsung support site for your region.
- Confirm the remote type: The recovery sequence differs at the first button depending on whether you have a Smart Remote or a standard remote.
- Check where the restriction is set: Parental controls may come from a connected set-top box or an app rather than the TV. In that case, contact the device manufacturer or service provider responsible for that control.
Samsung cautions that “Device screenshots and menus may vary depending on the device model and software version.” Samsung UK support
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