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How to Cancel a Prime Membership

Use Amazon’s Prime membership settings on the website or Shopping app, complete every cancellation prompt, and verify the status shown for your plan.

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To cancel Amazon Prime in the U.S., open Accounts & Lists → Prime Membership on Amazon.com, then select Manage Membership → End Membership and complete every on-screen prompt. In the Amazon Shopping app, go to Profile → Manage Prime Membership, open the membership controls, and choose End Membership. Check your account afterward to confirm the status shown for your plan.

Cancel Prime on the Amazon website

  1. Sign in to Amazon.com.
  2. Open Accounts & Lists and select Prime Membership.
  3. Open Manage Membership and select End Membership.
  4. Follow every on-screen prompt until the cancellation flow is complete.
  5. Return to the membership page and review the status shown for your account. Amazon does not specify one universal confirmation phrase, so use the status displayed in your account as your check.

Cancel Prime in the Amazon Shopping app

  1. Open the app and tap Profile.
  2. Choose Manage Prime Membership.
  3. Open the membership management controls.
  4. Tap End Membership and complete the remaining prompts.
  5. Check the account’s membership status afterward.

Amazon’s cancellation guide provides these website and app routes. Menu labels can change, so follow the options currently shown in your account if they differ.

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How to avoid another Prime charge

Do not treat opening the End Membership screen as a completed cancellation: finish the prompts and verify the membership status. Check the plan’s renewal information and dates in Manage Your Prime Membership. Amazon says Prime may be billed monthly or annually depending on the plan; there is no single cancellation cutoff that applies to every account and billing arrangement.

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Will Amazon refund the Prime membership fee?

A refund is not guaranteed simply because you cancel. Amazon’s Prime page lists a cancellation-policy FAQ, but the available page information does not establish the current refund terms. An archived Amazon terms PDF dated January 8, 2024 describes refund treatment in relation to cancellation timing and benefit use; it is historical, not confirmation of current U.S. eligibility. Check the terms presented in your account or ask Amazon customer support about your specific plan.

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Prime cancellation is not Amazon account closure

If you only want to stop Prime, end the membership through Prime settings rather than closing your Amazon account. Amazon says permanent account closure also ends Prime memberships across sites that use the same credentials and removes access to features such as order history and invoices. See Amazon’s account closure guidance before choosing that broader action.

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Check whether the charge is for Prime or an add-on

Amazon Prime and a Prime Video add-on are not necessarily the same subscription. Identify the recurring charge before cancelling, then use the settings for that specific membership. For example, Amazon provides separate instructions for Prime Video Ultra; that separate route does not establish that every Prime Video channel is managed identically.

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