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How to Block Calls on a Jitterbug Smart4

On the Jitterbug Smart4, block a caller from Phone > Recent Calls, then manage blocked entries under Settings > Blocked Numbers.
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To block a caller on the Jitterbug Smart4, open Phone > Recent Calls, select the number, tap Block Number, then confirm with Block. The same blocked-number list in Settings lets you unblock callers later.

Block a number on the Jitterbug Smart4

Use the Recent Calls list to block a number that has called you. These are the model-specific steps in the Lively Jitterbug Smart4 User Guide:

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  1. From the Home screen, tap Phone.
  2. Tap Recent Calls.
  3. Tap the number you want to block.
  4. Tap Block Number, then tap Block to confirm.

The guide says blocking a number can stop calls or texts from it. It does not establish what happens to calls that reach voicemail, which may depend on the phone’s software and carrier.

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Unblock a number

  1. From the Home screen, tap Settings.
  2. Tap Blocked Numbers, then Add Blocked Number.
  3. Select the name or phone number you want to unblock.
  4. Tap Unblock Contact or Unblock Number.
  5. Tap Unblock to confirm.

Blocking one caller is not the same as filtering spam

The Smart4 guide documents blocking a number you select; it does not establish that the Smart4 has a control to filter spam or block all private or unidentified callers. Google’s general Phone app guidance describes an Unknown setting for private or unidentified numbers, while noting that calls from numbers not saved in contacts can still come through. Those general app instructions do not verify that the setting appears in the Smart4’s simplified interface.

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Lively’s current materials promote spam blocking as a Smart5 feature. That is separate from the Smart4’s documented manual number-blocking steps, so do not assume the Smart5 feature is available on a Smart4.

Where to get Smart4 help

If the menu labels differ on your phone or you cannot find the blocked-number list, check the Jitterbug Smart4 support page or contact Lively customer service at 1-800-733-6632. The Smart4 user guide is the source for the steps above.

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