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Google Voice Call Forwarding: Send Calls to Your Phone or Voicemail

Forward all Google Voice calls to a verified linked phone, route selected contacts with computer-based rules, or configure carrier forwarding to Google Voice voicemail.
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To forward calls made to your Google Voice number, add and verify a linked phone number, then turn it on under the incoming-call forwarding settings. For calls from only certain contacts, create a custom forwarding rule on a computer. Carrier call forwarding is a separate feature: it routes calls to your mobile number to Google Voice voicemail when the line is busy or unanswered.

Forward all Google Voice calls to a linked phone

Google Voice forwarding sends calls placed to your Google Voice number to one or more linked phones. You can manage linked numbers on the web or in the mobile app, though labels and menus can vary by platform and account.

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  1. Open Google Voice and go to Settings.

  2. If the destination phone is not linked, add it and complete verification. On a computer, the path is Settings > Account > Linked numbers. In the app, look under Settings > Account > Devices and numbers. Google describes SMS verification for mobile numbers and a verification call for landlines.

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  3. Open Calls settings. On a computer, go to Settings > Calls. Under Call forwarding, turn on each linked number that should ring. In the app, use the incoming-call settings under Calls.

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  4. Call your Google Voice number and check that the selected destination rings. This confirms the route is enabled for your setup.

Google allows up to six linked numbers. A number already linked to a Google Voice number cannot be linked again, and linked-number forwarding is unavailable to SIP Link users. Turning off a forwarding option stops that phone from ringing but does not remove the number from your account; unlink it separately in Account settings if that is what you intend. Google Voice Help: Set up your phone to make & receive Google Voice calls.

Forward calls from selected contacts

Use a custom call-forwarding rule when only particular callers should go to another phone or to voicemail. Google requires a computer to create, edit, or delete these rules.

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  1. On a computer, open Google Voice and go to Settings > Calls.

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  2. Under Custom call forwarding, select Create a rule.

  3. Choose the contact or contact group, then select what should happen to those calls. To forward them, choose Forward calls and select one or more linked numbers. You can also route calls to voicemail, choose a greeting for unanswered calls, or screen calls.

  4. Save the rule. If a contact changes phone numbers, update the rule so it continues to match the intended caller.

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When more than one rule matches, Google applies only the first matching rule in the displayed order. Reorder rules if a more specific rule should take precedence. The app may show existing rules, but rule creation, editing, and deletion are done at voice.google.com. Google Voice Help: Use custom call forwarding with Google Voice.

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Send calls to your mobile number to Google Voice voicemail

This is the reverse of forwarding Google Voice calls to a phone. Conditional call forwarding is configured with your mobile carrier so calls made to your carrier number can go to your Google Voice voicemail when the line is busy or unanswered. The carrier controls the feature and its commands.

Do not assume a code found for another carrier or plan will work for your line. Google directs users to their mobile provider for accurate commands. Google Voice Help: Send your mobile phone calls to Google Voice voicemail.

Choose the right setting for your goal

What you want Where to configure it What happens
All calls to your Google Voice number ring a phone Google Voice linked numbers and incoming-call forwarding settings Selected linked phones ring
Only certain contacts go to a phone or voicemail Custom call-forwarding rules in Google Voice on a computer The first matching rule in the displayed order applies
Calls to your carrier number go to Google Voice voicemail when busy or unanswered Conditional call forwarding on the carrier line The carrier routes eligible calls to your Google Voice number
Stop incoming calls from ringing through temporarily Google Voice Do Not Disturb Incoming Google Voice calls go to voicemail

Use Do Not Disturb if you do not want calls to ring

If you want quiet rather than another phone to ring, turn on Do Not Disturb in Google Voice. It sends incoming calls to voicemail. Google also documents options to schedule it outside working hours or while you are out of office based on Google Calendar. This does not forward calls to a linked phone. Google Voice Help: Change your availability and Do Not Disturb settings.

Can Google Voice forward calls to an automated phone system?

No. Google says forwarding calls from a Google Voice number to an automated system is unsupported. If you need an auto attendant, Google points to Google Workspace; the cited help page does not specify eligibility, setup requirements, or pricing. Google Voice Help: Set up your phone to make & receive Google Voice calls.

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