Recommended Free Tools
The Dutch Institute for Vulnerability Disclosure (DIVD) says an attacker breached its network in September 2026 by chaining two previously undisclosed Zammad vulnerabilities. DIVD attributes the operation to an agentic AI-powered attack, but the cited disclosures do not identify the attacker or independently establish how autonomous the operation was. The organizations also disagree about the scope of one vulnerability, while Zammad says it cannot verify the second without technical details.
What happened in the DIVD breach?
According to DIVD’s incident timeline and updates, malicious access began on 21 September 2026. DIVD detected suspicious activity the next day, blocked access to its datacenter systems, and started incident response and forensic work with Merlon Security. DIVD said its response and network segmentation prevented the attacker from moving further into the network, although some damage had already occurred.
As an Amazon Associate I earn from qualifying purchases.
DIVD says the attacker entered through two Zammad zero-days. The organization describes a chain that enabled session hijacking, remote code execution as the Zammad application user, and escalation to root within seconds, followed by access to other services and data exfiltration. “Within seconds” is DIVD’s description of the sequence, not a separately measured incident statistic.
Do these 3 things before closing this tab:
1Clear out junk files and repair common Windows errors2Fix the driver behind crashes, sound loss and screen glitches3Repair Windows errors before they cause bigger problemsKey dates in DIVD’s account
- 21 September: DIVD records the first malicious access.
- 22 September: DIVD detected suspicious activity, blocked access to its datacenter systems, and began incident response with forensic support from Merlon Security.
- 24 September: DIVD says it reported the vulnerability to Zammad, notified partners and affected parties, and issued its first public statement.
- 26 September: DIVD opened its vulnerability case, began scanning for publicly exposed vulnerable Zammad instances, and started notifying owners.
- 29–30 September: DIVD published its case account, attributed the breach to two Zammad flaws, and assigned CVE-2026-102489 and CVE-2026-102490.
- 1 October: DIVD said volunteer data had been exposed while the precise scope remained under investigation; Zammad published its response to the vulnerability reports.
How did DIVD say an AI agent breached it?
DIVD’s account characterizes the operation as agentic: it says scripts used in the attack contained explanatory notes and showed what DIVD described as autonomous decisions about what to do next. DIVD also described the attack as automated and fast-moving. Those observations explain why DIVD assessed the operation as AI-driven; they do not, by themselves, establish who operated it, which AI system was involved, or the degree of human oversight. BleepingComputer’s contemporaneous report relays DIVD’s account, rather than independently resolving those questions.
#1 Best Overall
- Compact and Efficient Design: The FortiGate 40F is designed for small to mid-sized businesses and enterprise branch offices, featuring a compact, fanless desktop form factor that ensures quiet operation and minimizes space usage.
- Robust Connectivity Options: Equipped with 5 GE RJ45 ports, including 1 WAN port and 4 internal ports, this model provides essential connectivity and flexibility for various network configurations in a small-scale environment.
- High-Performance Security: Offers up to 1 Gbps IPS throughput and 600 Mbps threat protection throughput, using Fortinet’s purpose-built security processor technology to deliver industry-leading performance and protection for SSL encrypted traffic.
- Advanced Threat Protection: Integrated with Fortinet’s AI-powered FortiGuard Labs, the FortiGate 40F offers comprehensive cybersecurity, identifying and mitigating both known and unknown threats to maintain robust security across your network.
- Simplified Management and Deployment: Features a user-friendly management console that provides comprehensive network automation and visibility, coupled with Zero Touch Integration with Fortinet’s Security Fabric for easy deployment.
Which Zammad versions are affected, and is Zammad 7 safe?
DIVD and Zammad give different accounts of CVE-2026-102489’s scope. Their 1 October disclosures also differ in how they describe the status of CVE-2026-102490. The available statements do not resolve that disagreement.
| Question | DIVD’s account | Zammad’s account, 1 October 2026 |
|---|---|---|
| CVE-2026-102489 | DIVD lists versions 6.3.0–6.5.4 as affected by a flaw that can lead from session hijacking to remote code execution as the zammad user. It also lists 7.0.0–7.1.3 as containing the flaw, but says it is not exploitable there because of environmental conditions. |
Zammad says only versions 6.5 and older are exploitable, and that versions 7.0 and later are not affected. It says hardening is included in 7.2.0. |
| CVE-2026-102490 | DIVD describes a local privilege-escalation issue allowing a local zammad user to become root, and lists versions v1.5.0 through v7.1.0-alpha. |
Zammad says it had not received technical details from DIVD and therefore could not verify the vulnerability, its scope, or the affected versions. |
The table reflects the organizations’ stated positions, not an independent resolution. In particular, DIVD’s advice to upgrade to Zammad 7 should not be read as proof that version 7 fixes both reported issues. Zammad’s 1 October statement says 7.2.0 was its current stable release and recommends that version, but the cited material does not establish a later verified fix for CVE-2026-102490. Check current DIVD vulnerability updates and Zammad advisories and statements before deciding that an installation is no longer exposed.
Rank #2
- HARDWARE PLUS SECURITY SERVICES: FortiGate-60F Firewall Appliance bundled with 1 year of FortiCare Premium and FortiGuard Unified Threat Protection.
- UNIFIED THREAT PROTECTION (UTP): Secures against advanced online threats with comprehensive web filtering and anti-botnet technologies.
- OPTIMIZED FOR MEDIUM-SIZED BUSINESSES: Tailored for businesses needing robust security without the infrastructure of larger enterprises.
- RELIABLE CUSTOMER SUPPORT: FortiCare Premium ensures high-quality support and service continuity.
- EFFECTIVE PROTECTION: Employs advanced filtering technologies to safeguard against sophisticated threats.
What data was exposed?
In its 1 October update, DIVD said volunteer data was exposed, including DIVD email addresses and possibly contact details. It had not established exactly whose information was taken or precisely what data was exfiltrated, and its investigation remained open. DIVD warned that exposed contact information could make it easier to impersonate volunteers and advised people to check with DIVD if a message seems suspicious. The disclosure does not establish that all data on DIVD’s systems was taken.
What should Zammad administrators do?
The two organizations published different guidance in disclosures dated 1 October 2026. Because the vulnerability scope is disputed and can change as the investigation develops, administrators should consult the latest official instructions before acting.
Rank #3
- 【Up to 1100 Mbps VPN Speed 】 Hardware-accelerated WireGuard and OpenVPN-DCO deliver up to 1100 Mbps VPN throughput, over 3× faster than Brume 2 for smooth remote access and file transfers.
- 【Three 2.5G Ports & Multi-WAN】Tri-port 2.5GbE design with flexible WAN LAN configuration supports multi-gigabit wired setups, dual-ISP Multi-WAN and failover to keep home and SOHO networks online.
- 【Stealth VPN Obfuscation】VPN obfuscation disguises VPN traffic as regular HTTPS, helping you evade blocking, bypass restrictive networks and maintain stable, private connections.
- 【DPI protection】Deep Packet Inspection with visual dashboards blocks adult/gambling/malicious sites, while SQM and QoS prioritize gaming, calls, and video when bandwidth is tight
- 【OpenWrt & USB 3.0 Expansion】OpenWrt with 1GB DDR4 and 8GB eMMC lets you install plugins and build VPN, ad-blocking or NAS, while USB 3.0 Type‑C connects high-speed storage or 4G/5G dongles
- DIVD: Advises upgrading to Zammad 7 or taking the instance offline. It also provides a log-check script for reviewing Zammad logs for indicators of compromise.
- Zammad: Recommends updating to 7.2.0, described in its 1 October statement as the current stable release at that time. It says versions 6.5 and older no longer receive security fixes, and asks users to follow its advisories for updates on CVE-2026-102490.
These are source-attributed recommendations, not a shared assurance that a single version or action addresses both reported flaws. If an instance cannot be updated or safely assessed, DIVD’s stated containment option is to take it offline; administrators should use the official case and vendor guidance for current scope, remediation, and log-review instructions.
Quick Recap
Rank #4
- Runs UniFi Network for full-stack network management
- Manages 30+ UniFi Network devices and 300+ clients
- 1 Gbps routing with IDS/IPS
- Multi-WAN load balancing
- 0.96" LCM status display
Product prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on Amazon at the time of purchase will apply.
