Side by side
UVdesk vs Zoho Desk
Both stand on help desk software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.
Free plan API
UVdesk combines core help-desk functions with free, Open Source, and paid plan paths. Compare the agent minimums and mailbox or knowledgebase allowances against your support volume.
Visit UVdesk
Free plan API
Zoho Desk covers shared support conversations, customer self-service, SLAs, and automation. Its free plan serves 3 users, with annual paid tiers listed for larger teams.
Visit Zoho DeskThe facts
| UVdesk | Zoho Desk | |
|---|---|---|
| Free plan | Yes | Yes |
| Open source | Not published | Not published |
| Runs on | API | API |
| Lowest paid plan | Pro: $11 a month | Express: ₹420 a month |
| Plans published | 3 | 5 |
| Maker | Not published | Zoho Desk |
| Website | uvdesk.com | zoho.com |
| On help desk software | #15 of 101 | #11 of 101 |
UVdesk: what it does well
- Free plan includes two agent seats
- Open Source plan lists unlimited agents
- Shared inbox and ticket automation
- Customer portal and help center
- API access is available
What to know first
- Pro and Enterprise require two agents
- Pro limits mailboxes and knowledgebase content
- Paid plans add recurring costs
- Platform listing is API
Zoho Desk: what it does well
- Free plan for 3 users
- Shared inbox and customer portal
- Includes SLA management and ticket automation
- API access is listed
What to know first
- Paid plans are billed annually
- Express is listed for 5 users
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