Side by side
Userpace vs Wootric
Both stand on net promoter score software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.
Free trial APIWeb
Userpace combines feedback collection, NPS tracking, and product proposals with a JavaScript widget for web apps. Consider its plan allowances and additional-user fees when choosing a subscription.
Visit Userpace Free trial AndroidAPIiPhone+1
Choose Wootric if your team needs multi-channel customer surveys, feedback analysis, and workflows linked to scores. Look elsewhere if you need a free plan or publicly stated pricing; costs are available on request.
Visit WootricThe facts
| Userpace | Wootric | |
|---|---|---|
| Free plan | A free trial | A free trial |
| Open source | Not published | Not published |
| Runs on | API, Web | Android, API, iPhone, Web |
| Lowest paid plan | Startup: €49 a month | Free or on request |
| Plans published | 3 | 3 |
| Maker | Not published | Not published |
| Website | userpace.com | wootric.com |
| On net promoter score software | #17 of 22 | #13 of 22 |
Userpace: what it does well
- Tracks customer satisfaction, loyalty, and NPS trends
- Public proposals can gauge interest in ideas
- Widget API opens feedback and NPS forms
- Supports EU data-protection compliance, including GDPR
What to know first
- No free subscription
- Growth trial lasts 30 days
- Startup allowance is 150 tracked users and 300 NPS responses
- Extra fees apply above plan allowances
Wootric: what it does well
- Supports NPS, customer satisfaction, and customer effort score surveys.
- Delivers surveys through in-app, email, mobile, SMS, links, and QR codes.
- Feedback themes can be categorized with tags or machine learning.
- Scores can route feedback and trigger CRM or support workflows.
- Every plan includes unlimited responses from up to 25,000 customers.
What to know first
- There is no free plan.
- Pricing is available on request.
- Professional includes only one journey point and one survey metric.
- Professional is limited to five seats and self-service support.
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