Side by side
Univerx Co-browsing vs XMReality Remote Guidance
Both stand on video customer support software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.
Paid AndroidAPIiPhone+1
Univerx combines customer guidance, video communication and workflow routing for sales and support. Teams will need to request a quote, and should confirm whether their existing integrations are supported.
Visit Univerx Co-browsing
Free trial AndroidAPIiPhone+4
XMReality combines video calls with visual guidance, documentation and integrations for remote support work. Basic has a stated annual-billing price, while Enterprise pricing is by custom quote.
Visit XMReality Remote GuidanceThe facts
| Univerx Co-browsing | XMReality Remote Guidance | |
|---|---|---|
| Free plan | No | A free trial |
| Open source | Not published | Not published |
| Runs on | Android, API, iPhone, Web | Android, API, iPhone, Linux, Mac, Web, Windows |
| Lowest paid plan | Free or on request | Basic: $35 a month |
| Plans published | 1 | 3 |
| Maker | Not published | Not published |
| Website | univerx.ai | xmreality.com |
| On video customer support software | #22 of 26 | #18 of 26 |
Univerx Co-browsing: what it does well
- Guides customers through pages without downloads
- Annotations highlight where customers should act
- Video calls include chat, recording and screen sharing
- Routing can account for language preferences
- Customizable website widget needs one line of code
What to know first
- No free plan is listed
- Pricing requires a tailored quote
- Specific integrations are not named
XMReality Remote Guidance: what it does well
- Real-time hand demonstrations with Hands Overlay
- Guests can join by mobile browser link without an account
- Captures notes and recordings and generates PDF reports
- Video quality adjusts when bandwidth drops
- Ready-made integrations include Teams and Salesforce Service Cloud
What to know first
- No free plan
- Basic is $35 per user per month with annual billing
- Enterprise pricing requires a custom quote
Alternatives to Univerx Co-browsing Alternatives to XMReality Remote Guidance The whole list