Trengo vs YCloud
| Trengo | YCloud | |
|---|---|---|
| Free plan | No | Yes |
| Free trial | Yes | |
| Paid from | €299/mo | $39/mo |
| Platforms | Android, api, iOS, macOS, Web, Windows | api, Web |
| Free plan | No | Yes |
| Shared inbox | Yes | Yes |
| Conversation routing | round_robin | skill_based |
| Included agent seats | 10 agents | 2 agents |
| Team collaboration | Yes | Yes |
| WhatsApp templates | Yes | Yes |
| Included WhatsApp numbers | 3 numbers | |
| Conversation retention | 180 days |
Listed together in Best WhatsApp Customer Service Software