TouchPoint One A-GAME Flex vs Trakdesk
TouchPoint One A-GAME Flex
5.1 #16 in Customer Service Gamification Software
About TouchPoint One A-GAME Flex| TouchPoint One A-GAME Flex | Trakdesk | |
|---|---|---|
| Free plan | No | |
| Paid from | $29.23/mo | $9.99/mo |
| Platforms | Android, iOS, Web | api |
| Free plan | No | Yes |
| Paid from | 29.23 /user/mo | 9.99 /user/mo |
| Team leaderboards | Yes | |
| Challenge scheduling | Yes | |
| Leaderboard scope | both | |
| Supported helpdesks | Acuity, Genesys, NICE inContact, Five9, Zendesk, Salesforce, Talkdesk, Avaya, Cisco, Aspect, Verint, Serenova, Noble Systems | |
| Core mechanics | points, leaderboards, time-based games, KPI scoring, balanced-score scoring, duels, team competitions, rewards | |
| Shared inbox | Yes | |
| SLA management | Yes | |
| Help center | Yes | |
| Ticket automation | Yes | |
| Customer portal | Yes | |
| API access | Yes |
Listed together in Best Customer Service Gamification Software