Side by side

Squaretalk Contact Center Analytics vs Tendfor Contact Center

Both stand on call center software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.

Squaretalk Contact Center Analytics

Paid Windows

Squaretalk combines monitoring and analytics with calling features and CRM integrations. Review the annual billing, user minimums, and plan allowances against your team’s needs.

Visit Squaretalk Contact Center Analytics

Tendfor Contact Center

Paid AndroidiPhoneWeb+1

Tendfor brings omnichannel contact-center routing, attendant controls, administration, and reporting into a Teams-centered environment. It is suited to organizations seeking mobile, web, Windows, and Teams access with Azure-based infrastructure.

Visit Tendfor Contact Center

The facts

	Squaretalk Contact Center Analytics	Tendfor Contact Center
Free plan	No	Not published
Open source	Not published	Not published
Runs on	Windows	Android, iPhone, Web, Windows
Lowest paid plan	Core: $25 a month	Not published
Plans published	3	None
Maker	Squaretalk Contact Center Analytics	Tendfor Contact Center
Website	squaretalk.com	anywhere.now
On call center software	#106 of 122	#110 of 122

Squaretalk Contact Center Analytics: what it does well

Includes real-time monitoring and speech analytics.
Supports sentiment analysis and service-level reporting.
Offers seven listed CRM integrations.
Supports call recording, browser calling, and SIP.

What to know first

No free plan.
Core requires at least 3 users.
Connect requires at least 5 users.

Tendfor Contact Center: what it does well

Supports voice and several digital channels
Skills-based routing and intelligent queues
Teams attendant directory and transfer tools
Real-time dashboards and wallboards
Integrates with Dynamics 365 and Salesforce

What to know first

Pricing is available only on request
Built around Microsoft Teams and Microsoft 365

Alternatives to Squaretalk Contact Center Analytics Alternatives to Tendfor Contact Center The whole list