Side by side
Runbook vs Runbooks
Both stand on it knowledge base software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.
Free trial Web
Runbook combines SOP authoring, workflow forms, publishing, and MCP-compliant AI access in a browser service. Its 30-day trial includes every feature, while paid plans begin at $40 a month.
Visit Runbook Paid Web
Runbooks puts ITSM, asset, business, security, and reporting tools in one web service. Buyers should note that SLA, change-management, and purchase-order features are not yet listed as available.
Visit RunbooksThe facts
| Runbook | Runbooks | |
|---|---|---|
| Free plan | A free trial | No |
| Open source | Not published | Not published |
| Runs on | Web | Web |
| Lowest paid plan | Starter: $40 a month | See the plans |
| Plans published | 4 | 1 |
| Maker | Not published | Not published |
| Website | runbookapp.com | runbooks.com |
| On it knowledge base software | #51 of 60 | #55 of 60 |
Runbook: what it does well
- Editor handles many document formats
- Conditional forms connect to Google Sheets
- AI can search and execute processes
- Publish internal or custom-domain manuals
- 30-day full-feature trial without card
What to know first
- Starter plan has no SAML SSO
- Paid prices exclude tax
Runbooks: what it does well
- Help desk and grouped incident management
- Inventory, warranties, and QR tracking
- CRM and vendor management tools
- Audit logs and multi-factor authentication
- Automated reports and KPI analytics
What to know first
- SLA and change management are roadmap items
- Purchase order management is roadmap
- Web platform only
- Single paid plan
Alternatives to Runbook Alternatives to Runbooks The whole list