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QVOICE Platform Contact Center vs Zendesk Contact Center

Both stand on call center software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.

QVOICE Platform Contact Center

Free trial AndroidAPIiPhone+1

QVOICE brings telephony, digital messaging, dialers, workforce management, and AI agents into one platform. Its 30-day trial allows evaluation before choosing paid per-user or per-agent plans.

Visit QVOICE Platform Contact Center

Zendesk Contact Center

Paid Web

Zendesk Contact Center combines telephony, digital channels, agent tools, and service reporting. Buyers should account for the required Suite plan and additional Minutes Block charges.

Visit Zendesk Contact Center

The facts

QVOICE Platform Contact CenterZendesk Contact Center
Free planA free trialNo
Open sourceNot publishedNot published
Runs onAndroid, API, iPhone, WebWeb
Lowest paid planAI Agents: $20 a monthMinutes Block: $33 a month
Plans published42
MakerNot publishedZendesk Contact Center
Websiteqvoice.aizendesk.com
On call center software#43 of 131#74 of 131

QVOICE Platform Contact Center: what it does well

  • Inbound and outbound calling
  • Omnichannel inbox and messaging channels
  • Predictive, preview, and progressive dialers
  • AI voice agents support multiple languages
  • 30-day full-access trial

What to know first

  • No free plan is listed
  • AI Agents include 120 minutes
  • AI Agents overage rates apply
  • Plans are priced per user or agent

Zendesk Contact Center: what it does well

  • Inbound and outbound calling
  • IVR builder included
  • Omnichannel social, web, mobile, voice, email
  • Workforce management listed
  • Interactive reports with scheduled delivery

What to know first

  • No free plan
  • Requires a Zendesk Suite plan
  • Minutes Block costs extra
  • Annual billing applies

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