Qiscus vs YCloud
| Qiscus | YCloud | |
|---|---|---|
| Free plan | No | Yes |
| Free trial | Yes | |
| Paid from | $115/mo | $39/mo |
| Platforms | Android, iOS, Linux, macOS, Web, Windows | api, Web |
| Free plan | No | Yes |
| Voice channel | Yes | |
| Digital channels | WhatsApp, Instagram, TikTok, Tokopedia, Shopee, live chat, email, marketplaces | |
| Workforce management | Yes | |
| Outbound dialer | Yes | |
| AI agent assistance | Yes | |
| Interaction recording | Yes | |
| Shared inbox | Yes | |
| Conversation routing | skill_based | |
| Included agent seats | 2 agents | |
| Included WhatsApp numbers | 3 numbers | |
| Conversation retention | 180 days | |
| Team collaboration | Yes | |
| WhatsApp templates | Yes |
Listed together in Best WhatsApp Customer Service Software