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OpsYnt ITSM vs Xurrent IMR

Both stand on it problem management software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.

OpsYnt ITSM

Free trial AndroidAPIiPhone+2

OpsYnt ITSM combines service workflows, asset management, automation, and AI assistance for internal teams. The 30-day trial gives prospective users an option to evaluate it, while pricing begins with paid monthly plans.

Visit OpsYnt ITSM

Xurrent IMR

Free trial AndroidAPIiPhone+1

Xurrent IMR combines alerting, coordination, integrations, and post-incident reporting for production teams. Annual billing starts at $5/user/mo, and plan limits differ by team size, integrations, and support.

Visit Xurrent IMR

The facts

OpsYnt ITSMXurrent IMR
Free planA free trialA free trial
Open sourceNot publishedNot published
Runs onAndroid, API, iPhone, Self-hosted, WebAndroid, API, iPhone, Web
Lowest paid planStarter: $49 a monthStarter: $6 per user a month
Plans published43
MakerNot publishedNot published
Websiteopsynt.comxurrent.com
On it problem management software#16 of 39#20 of 39

OpsYnt ITSM: what it does well

  • Automates routing, approvals, notifications, and CMDB updates.
  • Copilot can summarize incidents and suggest next steps.
  • Guided imports cover four named service-management tools.
  • Lists AES-256 encryption at rest and TLS 1.3 in transit.
  • Offers a 30-day trial.

What to know first

  • No free plan.
  • Starter is $49 a month.
  • Pro is $79 a month.
  • SOC 2 Type II audit is in progress; ISO 27001 is on the roadmap.

Xurrent IMR: what it does well

  • Custom alert routing and escalation policies.
  • Connects to more than 150 tools.
  • AI features include postmortem generation and alert correlation.
  • 14-day trial includes full feature access.
  • Available on web, Android, and iOS.

What to know first

  • No free plan is listed.
  • Starter supports up to 5 users and 1 team.
  • Starter includes 5 integrations and 12 months of retention.
  • Enterprise pricing requires a custom proposal.

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