Side by side
OnSight RVX vs Visual Assistance
Both stand on remote video support software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.
Free trial AndroidiPhoneWeb
OnSight RVX combines browser-based remote guidance with capture, OCR, measurements and reporting. Its plan structure offers core assistance from $29 per month, while API access and larger business features require higher tiers.
Visit OnSight RVX Free trial AndroidiPhoneMac+2
Choose Visual Assistance if your business needs customers to join visual support sessions from a smartphone browser without installing software. Look elsewhere if customers need to use their front camera, or if the listed business pricing does not fit your budget.
Visit Visual AssistanceThe facts
| OnSight RVX | Visual Assistance | |
|---|---|---|
| Free plan | A free trial | A free trial |
| Open source | Not published | Not published |
| Runs on | Android, iPhone, Web | Android, iPhone, Mac, Web, Windows |
| Lowest paid plan | Starter: $29 a month | Business Plan (annual billing): 800 NZD a year |
| Plans published | 3 | 3 |
| Maker | Not published | Not published |
| Website | hostcomm.net | visual-assistance.com |
| On remote video support software | #2 of 14 | #6 of 14 |
OnSight RVX: what it does well
- Customers join through a browser link
- Live video supports drawings, pointers and text
- OCR reads meters and serial numbers
- Sessions produce annotated PDF reports
- Recordings and photos use encrypted AWS storage
What to know first
- No free plan
- API and webhooks require Enterprise
- Non-LiDAR devices use camera-based measurements
- Starter limits storage to 5 GB
Visual Assistance: what it does well
- Customers join by SMS link without downloading an app.
- Sessions include live camera, messaging, screen capture, and annotation.
- Video, audio, and messages are encrypted in transit.
- A 10-day trial is offered.
- Enterprise offers on-premise deployment and session tracking.
What to know first
- Customers can use only the rear camera during sessions.
- Business billing starts at 75 NZD a month.
- Enterprise pricing requires contacting sales.
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