Side by side
OnSight RVX vs Recursive Labs Visual Engagement Platform
Both stand on video customer support software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.
OnSight RVX combines browser-based remote guidance with capture, OCR, measurements and reporting. Its plan structure offers core assistance from $29 per month, while API access and larger business features require higher tiers.
Visit OnSight RVX
Choose Recursive Labs when customer-facing teams need live visual assistance across video, cobrowsing, and mobile sharing. Its agent tools support real-time guidance while offering controls for sensitive information. Organizations looking for a self-serve purchase should consider that pricing is on request and the Products page directs visitors to contact the company.
Visit Recursive Labs Visual Engagement PlatformThe facts
| OnSight RVX | Recursive Labs Visual Engagement Platform | |
|---|---|---|
| Free plan | A free trial | A free trial |
| Open source | Not published | Not published |
| Runs on | Android, iPhone, Web | Android, API, iPhone, Mac, Web, Windows |
| Lowest paid plan | Starter: $29 a month | Not published |
| Plans published | 3 | None |
| Maker | Not published | Not published |
| Website | hostcomm.net | recursivelabs.com |
| On video customer support software | #9 of 26 | #13 of 26 |
OnSight RVX: what it does well
- Customers join through a browser link
- Live video supports drawings, pointers and text
- OCR reads meters and serial numbers
- Sessions produce annotated PDF reports
- Recordings and photos use encrypted AWS storage
What to know first
- No free plan
- API and webhooks require Enterprise
- Non-LiDAR devices use camera-based measurements
- Starter limits storage to 5 GB
Recursive Labs Visual Engagement Platform: what it does well
- Customers can join agent-initiated video from desktop or mobile without installing software.
- Agents can annotate paused smartphone video and add call participants.
- Cobrowse redaction can hide sensitive data at the page-element level.
- Mobile SDKs can shield sensitive panels during sharing.
- WebRTC Share supports tabs, applications, and full desktops on Windows and Mac.
What to know first
- There is no free plan.
- Pricing is available on request, and plans cannot be purchased directly from the Products page.
- Desktop sharing is listed for Windows and Mac.
Alternatives to OnSight RVX Alternatives to Recursive Labs Visual Engagement Platform The whole list