Side by side
Mojo Helpdesk vs SupportBee
Both stand on help desk software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.
Free trial APIWeb
Mojo Helpdesk combines ticketing, automation, AI assistance, self-service, and integrations with an API. Its paid-per-agent tiers range from 14.00 USD to $34 a month, and a 21-day trial is available.
Visit Mojo Helpdesk
Free trial APIWeb
SupportBee combines a shared inbox with ticket management, knowledge-base publishing, reports, and integrations. Consider the Startup plan's one-team and one-knowledge-base limits when evaluating fit.
Visit SupportBeeThe facts
| Mojo Helpdesk | SupportBee | |
|---|---|---|
| Free plan | A free trial | A free trial |
| Open source | Not published | Not published |
| Runs on | API, Web | API, Web |
| Lowest paid plan | Team: $14 per agent a month | Startup: $20 a month |
| Plans published | 3 | 2 |
| Maker | Mojo Helpdesk | Not published |
| Website | mojohelpdesk.com | supportbee.com |
| On help desk software | #64 of 101 | #68 of 101 |
Mojo Helpdesk: what it does well
- Felix AI included in every plan
- Knowledge base supports customer self-service
- Rules and bots automate assignment and escalation
- Google Workspace mailbox conversion
- v2 API manages tickets and related resources
What to know first
- No free plan
- Plans are billed per agent
- Team limited to 25 agents
- Business limited to 100 agents
SupportBee: what it does well
- Teams can assign and discuss customer email tickets.
- Knowledge base supports public answers or private content.
- Reports include customer ratings and ticket audit trails.
- API can manage tickets and automate workflows.
- 14-day trial requires no credit card.
What to know first
- There is no free plan.
- Startup includes one knowledge base and one team.
- The trial lasts 14 days.
Alternatives to Mojo Helpdesk Alternatives to SupportBee The whole list