Side by side
MaxContact Auto QA vs Voxjar
Both stand on customer service qa software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.
Free trial APIExtensionWeb+1
Auto QA combines configurable scoring, transcript evidence, and controls for selecting which interactions to review. Pricing is by request, so teams will need a customized quote to assess the cost.
Visit MaxContact Auto QA Free plan APIWeb
Voxjar pairs automated call scoring with coaching and conversation summaries. Consider the AI credit limits and plan features when deciding whether it fits your call QA workflow.
Visit VoxjarThe facts
| MaxContact Auto QA | Voxjar | |
|---|---|---|
| Free plan | A free trial | Yes |
| Open source | No | No |
| Runs on | API, Extension, Web, Windows | API, Web |
| Lowest paid plan | MaxContact paid plan: £80 per user a month | QA Pro: $90 a month |
| Plans published | 4 | 3 |
| Maker | MaxContact Auto QA | Not published |
| Website | maxcontact.com | voxjar.com |
| On customer service qa software | #8 of 63 | #4 of 63 |
MaxContact Auto QA: what it does well
- AI scoring links evaluations to transcript evidence.
- Eligibility can be set by campaign, result code, agent, or volume.
- Critical questions can fail calls regardless of overall score.
- Sequence-aware checks verify required step order.
- Integrates with contact centre and CRM platforms.
What to know first
- Pricing is on request.
- Pricing typically depends on conversation volume.
- Supported languages are listed as 1 language.
Voxjar: what it does well
- Evaluations support custom criteria and weighted questions.
- Transcription covers more than 100 languages.
- Manual QA remains available when AI credits run out.
- Optional PII redaction is available at no charge.
- Basics includes three users and 120 AI credits.
What to know first
- Automatic evaluations pause when credits run out.
- Advanced and reasoning models use more credits.
- Enterprise pricing is custom.
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