Side by side
Matrix42 Service Management vs Vivantio
Both stand on itsm software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.
Paid Web
Visit Matrix42 Service Management Free trial APISelf-hostedWeb
Vivantio brings service management, automation, asset records and self-service into one platform for multiple departments. Its starting price is annual, and there is no free plan.
Visit VivantioThe facts
| Matrix42 Service Management | Vivantio | |
|---|---|---|
| Free plan | No | A free trial |
| Open source | Not published | No |
| Runs on | Web | API, Self-hosted, Web |
| Lowest paid plan | Not published | See the plans |
| Plans published | None | 3 |
| Maker | Not published | Vivantio |
| Website | matrix42.com | vivantio.com |
| On itsm software | #19 of 21 | #15 of 21 |
Matrix42 Service Management: what it does well
Vivantio: what it does well
- Supports ITIL 4-aligned service management processes
- No-code automation covers tickets, approvals and escalations
- Includes over 600 integrations and full API access
- End users require no licence
What to know first
- No free plan is listed
- Starts at $49 per agent monthly, billed annually
- On-premise deployment is offered for regulatory needs
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