FREEDOM251

Freedom251 › Compare

Side by side

ManageEngine Endpoint Central vs SherpaDesk

Both stand on managed service provider software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.

ManageEngine Endpoint Central

Free plan Web

Endpoint Central combines patching, configuration management, and remediation automation across a broad set of operating systems. Its free edition covers 25 endpoints, while paid editions list larger 50-endpoint plans and multiple deployment and billing options.

Visit ManageEngine Endpoint Central

SherpaDesk

Free plan API

SherpaDesk combines request handling with service-level tools and a customer portal. Its free tier covers one agent, while paid plans add multiple technicians and further features.

Visit SherpaDesk

The facts

ManageEngine Endpoint CentralSherpaDesk
Free planYesYes
Open sourceNot publishedNot published
Runs onWebAPI
Lowest paid planProfessional Edition — On-Premises Annual: $795 a yearBase Camp: $45 a month
Plans published123
MakerNot publishedNot published
Websitemanageengine.comsherpadesk.com
On managed service provider software#11 of 29#7 of 29

ManageEngine Endpoint Central: what it does well

  • Free Edition covers 25 endpoints.
  • Includes patch and configuration management.
  • Supports remediation automation.
  • Supports eight listed operating systems.
  • Cloud and on-premises options are listed.

What to know first

  • Free Edition is limited to 25 endpoints.
  • Professional Cloud Monthly is $104 a month.
  • Perpetual licenses have AMS charges of 20% of invoice total.

SherpaDesk: what it does well

  • Free plan includes one agent seat.
  • Shared inbox and ticket automation are listed.
  • Includes SLA management and a customer portal.
  • High Camp adds asset management and custom domain options.

What to know first

  • Free plan is limited to one agent.
  • Base Camp and High Camp have monthly charges.
  • Listed platform support is API.

Alternatives to ManageEngine Endpoint Central Alternatives to SherpaDesk The whole list