Side by side
LiveCall vs Median
Both stand on video customer support software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.
Free plan AndroidAPIiPhone+3
Visit LiveCall 
Free plan APISelf-hostedWeb
Median combines guided website sharing with controls for visitor privacy and agent access. Check the page-code requirement and plan limits before choosing it, especially if you need chat integrations or audio and video streaming.
Visit MedianThe facts
| LiveCall | Median | |
|---|---|---|
| Free plan | Yes | Yes |
| Open source | Not published | No |
| Runs on | Android, API, iPhone, Mac, Web, Windows | API, Self-hosted, Web |
| Lowest paid plan | Free or on request | See the plans |
| Plans published | 4 | 9 |
| Maker | Not published | Not published |
| Website | livecall.jp | hellomedian.com |
| On video customer support software | #1 of 26 | #3 of 26 |
LiveCall: what it does well
Median: what it does well
- Visitors can join without invites, downloads, or installs.
- Agents can highlight, draw, and request control.
- Phone Mode supports screen sharing during calls.
- Admins can exclude parts of a site from sharing.
- Free plan and 14-day trial are available.
What to know first
- Sharing is limited to pages with Median's code.
- It cannot show unrelated tabs or the desktop.
- Business plans exclude chat integrations and audio/video streaming.
- Paid plans start at $25 per user monthly, billed annually.
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