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Landis Contact Center vs Luware Nimbus

Both stand on call center software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.

Landis Contact Center

Free trial Web

Landis Contact Center extends Microsoft Teams with routing, analytics, coaching and integration tools. Its per-user pricing, recording add-on and 30-day trial give buyers clear commercial conditions to review.

Visit Landis Contact Center

Luware Nimbus

Free trial AndroidAPIiPhone+2

Nimbus combines Teams-based contact center functions with multichannel routing, workflows, and analytics. Its mobile app supports core tasks, but full service management is on desktop or web and full use requires Teams and Teams Phone.

Visit Luware Nimbus

The facts

Landis Contact CenterLuware Nimbus
Free planA free trialA free trial
Open sourceNot publishedNo
Runs onWebAndroid, API, iPhone, Web, Windows
Lowest paid planLandis Contact Center for Microsoft Teams: $75 per user a monthSee the plans
Plans published25
MakerLandis Contact CenterLuware Nimbus
Websitelandistechnologies.comluware.com
On call center software#43 of 122#39 of 122

Landis Contact Center: what it does well

  • Works with major Teams calling options
  • Skills-based queue routing
  • Live and historical reporting
  • Manager listen, whisper and barge-in tools
  • 24/7 emergency support included

What to know first

  • No free plan
  • Call recording costs extra
  • Every contact-center agent needs a subscription
  • Web platform only

Luware Nimbus: what it does well

  • Routes calls and tasks by skills or caller priority.
  • Supports phone, chat, email, and social media.
  • Includes workflow editing and live and historical analytics.
  • Lists Power Automate integrations and an OData API.

What to know first

  • Full use requires Microsoft Teams and Teams Phone.
  • Full service management is limited to desktop or web.
  • No free plan is listed.
  • Contact Center is listed for up to 199 users.

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