Side by side
iTop vs Nova-Suite
Both stand on it sla management software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.
Free plan Open source APILinuxSelf-hosted+2
Choose iTop if you need an open-source ITSM platform with a CMDB, service catalog, and workflow customization. The free Community offer provides an on-premise option; teams seeking advanced service management or paid support should review the Atelier and Forge offers.
Visit iTop Free plan APISelf-hostedWeb
Nova-Suite brings service requests, incident handling, CMDB, changes, and reporting into one platform. The free Standard option is self-hosted; teams seeking private-source licensing must request custom terms.
Visit Nova-SuiteThe facts
| iTop | Nova-Suite | |
|---|---|---|
| Free plan | Yes | Yes |
| Open source | Yes | Not published |
| Runs on | API, Linux, Self-hosted, Web, Windows | API, Self-hosted, Web |
| Lowest paid plan | Free or on request | Free or on request |
| Plans published | 6 | 2 |
| Maker | Not published | Not published |
| Website | combodo.com | nova-suite.io |
| On it sla management software | #3 of 50 | #10 of 50 |
iTop: what it does well
- Free Community offer available on-premise.
- Service catalog links incidents, requests, problems, and changes.
- CMDB supports impact analysis, audits, and asset management.
- Designer provides graphical low-code customization.
- Includes SSO, MFA, and role-based permissions.
What to know first
- Mobile apps are not available.
- Advanced service management features are optional.
- Paid subscriptions are required for support.
Nova-Suite: what it does well
- Free Standard plan includes the full feature set.
- Supports Docker, Kubernetes, or managed-cloud deployment.
- Includes incident workflows, escalation policies, and SLA predictions.
- Offers CMDB relationships and impact visibility.
- Supports OIDC single sign-on and local authentication.
What to know first
- Standard plan is self-hosted.
- Commercial private-source licensing has custom pricing.
- Community support is listed for the free plan.
Alternatives to iTop Alternatives to Nova-Suite The whole list