Infobip Conversations vs YCloud
| Infobip Conversations | YCloud | |
|---|---|---|
| Free plan | No | Yes |
| Paid from | $530/mo | $39/mo |
| Platforms | Android, api, iOS, Web | api, Web |
| Free plan | No | Yes |
| Shared inbox | Yes | Yes |
| Conversation routing | rules | skill_based |
| Included agent seats | 30 agents | 2 agents |
| Team collaboration | Yes | Yes |
| WhatsApp templates | Yes | Yes |
| Included WhatsApp numbers | 3 numbers | |
| Conversation retention | 180 days |
Listed together in Best WhatsApp Customer Service Software