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HelpBird vs Helplexa

Both stand on live chat software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.

HelpBird

Free plan AndroidAPIiPhone+2

HelpBird covers website chat, inbox workflows, self-service content, and integrations in one service. Its free Starter continuation and low listed entry price may suit small users, while advanced identity, analytics, and support options require higher plans.

Visit HelpBird

Helplexa

Free plan AndroidiPhoneWeb

Helplexa provides omnichannel conversations, team workflow tools, and ecommerce connections across web and mobile. Its free and Starter limits, retention periods, and upcoming WhatsApp support shape the fit for each team.

Visit Helplexa

The facts

HelpBirdHelplexa
Free planYesYes
Open sourceNot publishedNot published
Runs onAndroid, API, iPhone, Self-hosted, WebAndroid, iPhone, Web
Lowest paid planStarter: $3 a monthStarter: £14.99 a month
Plans published42
MakerNot publishedNot published
Websitehelpbird.apphelplexa.com
On live chat software#34 of 94#30 of 94

HelpBird: what it does well

  • One-script website installation
  • Shared inbox with routing and internal notes
  • Searchable Help Center widget
  • Webhooks for Slack, Zapier, or CRM
  • 15-day trial without a credit card

What to know first

  • Listed chat channel is the website
  • Starter includes one agent seat
  • AI auto-reply requires Pro
  • Enterprise is $99 a month

Helplexa: what it does well

  • Shared inbox combines website and social messages
  • Web, iOS, and Android apps available
  • Free plan available forever
  • Wix and WooCommerce product sharing
  • Includes chatbot and live agent chat

What to know first

  • Free plan limits usage to 100 conversations monthly
  • Free plan includes one seat
  • WhatsApp Business is not yet available
  • Conversation history is time-limited

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