Side by side

gWorks Utility Billing vs Utilities Group

Both stand on utility billing software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.

gWorks Utility Billing

Paid Web

gWorks Utility Billing covers meter reads, rates, statements, payments, and delinquency workflows for local governments. Pricing depends on community size and selected solutions.

Visit gWorks Utility Billing

Utilities Group brings rating, invoicing, customer self-service, integrations, and supervised AI agents into one billing platform. Its plans are priced per active service, while final costs depend on a formal proposal and commercial terms.

Visit Utilities Group

The facts

	gWorks Utility Billing	Utilities Group
Free plan	Not published	No
Open source	Not published	Not published
Runs on	Web	Android, API, iPhone, Self-hosted, Web
Lowest paid plan	Free or on request	Growth: A$0.80 a month
Plans published	1	3
Maker	Not published	Not published
Website	gworks.com	utilitiesgroup.com.au
On utility billing software	#15 of 26	#11 of 26

gWorks Utility Billing: what it does well

Handles electric, water, and sewer billing
Imports meter reads or accepts manual entry
Residents can pay online, by phone, or in person
Supports AutoPay and account delinquency workflows
Includes pre-built and custom reporting

What to know first

Pricing is available by customized quote
Phone support is limited to weekdays, 8 a.m. to 6 p.m. Central Time

Utilities Group: what it does well

Rates utility and data-centre usage records
AI agents cover disputes and hardship triage
White-labelled portal and mobile app included
Australian data hosting is stated
Growth plan includes a 99.9% SLA

What to know first

No free plan or trial
Pricing requires a formal proposal
Minimum commercial terms apply

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