Side by side
Freshservice vs Ivanti Neurons for Enterprise Service Management
Both stand on enterprise service management software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.
Free trial AndroidAPIiPhone+1
Freshservice combines service desk, asset, operations, and AI features in one IT management offering. Review the plan-specific API limits and annual pricing when assessing fit.
Visit Freshservice
Free trial AndroidAPIiPhone+3
Ivanti Neurons ESM spans IT service management and workflows across several non-IT departments, with AI assistance and integration options. Enterprises should contact sales for pricing and service-management options.
Visit Ivanti Neurons for Enterprise Service ManagementThe facts
| Freshservice | Ivanti Neurons for Enterprise Service Management | |
|---|---|---|
| Free plan | A free trial | A free trial |
| Open source | No | No |
| Runs on | Android, API, iPhone, Web | Android, API, iPhone, Self-hosted, Web, Windows |
| Lowest paid plan | Starter: $19 a month | Free or on request |
| Plans published | 4 | 3 |
| Maker | Not published | Not published |
| Website | freshworks.com | ivanti.com |
| On enterprise service management software | #4 of 29 | #8 of 29 |
Freshservice: what it does well
- Incident, change, and problem management
- Asset discovery across on-premises, cloud, and hybrid environments
- More than 1,000 listed integrations
- 14-day trial requires no credit card
What to know first
- No free plan
- Annual billing starts at $19/mo
- API rate limits vary by plan
Ivanti Neurons for Enterprise Service Management: what it does well
- Adds HR and facilities service-management modules
- Includes asset management and discovery
- More than 1,000 integration connectors and templates
- Supports mobile access through an app
What to know first
- Pricing is available by contacting sales
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