Side by side

FAMCare vs Neocase HR Case Management

Both stand on case management software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.

FAMCare

Paid AndroidAPIiPhone+4

FAMCare combines casework, reporting, and third-party data exchange for human services agencies. Its deployment options and mobile access are useful considerations, while pricing requires a tailored request.

Visit FAMCare

Neocase HR Case Management

Paid AndroidAPIiPhone+1

Neocase combines HR inquiry handling, employee self-service, routing, and case monitoring. Its modular pricing depends on employee users and certain feature usage, so a public price is not available.

Visit Neocase HR Case Management

The facts

	FAMCare	Neocase HR Case Management
Free plan	No	Not published
Open source	Not published	Not published
Runs on	Android, API, iPhone, Mac, Self-hosted, Web, Windows	Android, API, iPhone, Web
Lowest paid plan	Basic: $795 a month	Free or on request
Plans published	3	1
Maker	FAMCare	Neocase HR Case Management
Website	famcare.net	neocasesoftware.com
On case management software	#29 of 177	#33 of 177

FAMCare: what it does well

Casework tools cover intake through outcome tracking.
More than 50 predefined reports and queries.
Cloud hosting or on-premise deployment is available.
Works on Android and iPhone phones and tablets.
Training includes web, video, and onsite options.

What to know first

No free plan is available.
Pricing is available on request.
Implementation can take 30 to 90 days for smaller engagements.

Neocase HR Case Management: what it does well

Requests can arrive through five listed channels
Routing can use agent workload and skills
SLA and OLA tracking with escalations and alerts
Prebuilt connectors plus APIs and custom connectors
Support is included at three levels

What to know first

No public price is listed
Modular pricing varies by employee users and feature usage

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