Side by side

Exotel Contact Center vs Odigo

Both stand on call center software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.

Exotel Contact Center

Free trial APILinuxMac+2

Exotel combines calling, digital channels, IVR, automation, and several deployment choices in one contact center. XPrime starts at $70 a month, while Voice Streaming requires separate pricing.

Visit Exotel Contact Center

Odigo combines omnichannel contact center functions with AI features, integrations, and stated European data hosting. The two-week trial offers a limited way to explore Essential, while pricing starts at €40/user/mo (annual).

Visit Odigo

The facts

	Exotel Contact Center	Odigo
Free plan	A free trial	A free trial
Open source	Not published	Not published
Runs on	API, Linux, Mac, Web, Windows	Android, API, iPhone, Web
Lowest paid plan	See the plans	Voice (annual): €40 a month
Plans published	3	9
Maker	Not published	Odigo
Website	exotel.com	odigo.com
On call center software	#20 of 122	#24 of 122

Exotel Contact Center: what it does well

Combines voice, SMS, WhatsApp, and video channels.
Includes a drag-and-drop multi-level IVR builder.
Offers public, private, on-premises, and hybrid deployment.
Supports named CRM integrations and custom applications.
A free trial account includes SMS and call credits.

What to know first

No free plan is listed.
Voice Streaming is excluded from listed plans.
XTRM has no listed price.

Odigo: what it does well

Brings voice, email, chat, social, and SMS together in Essential.
Includes outbound dialing, IVR, call recording, and supervisor tools.
Offers CRM integrations and APIs for other business systems.
Two-week Essential trial includes two agents and one supervisor.

What to know first

No free plan is listed.
Starting price is €40/user/mo (annual).
Essential trial lasts two weeks and covers a limited team.

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