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EvantoDesk vs Teamwork Desk

Both stand on help desk software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.

EvantoDesk

Free trial AndroidiPhoneWeb

EvantoDesk combines shared support handling, automation, documentation, SLAs, and surveys in one web service. Its paid model, unlisted plan price, and lack of a customer portal are key considerations.

Visit EvantoDesk

Teamwork Desk

Paid API

Teamwork Desk covers core ticket and inbox workflows, with progressively broader controls in Premium and Enterprise. Confirm platform fit, annual billing, and the capabilities included at each unpriced tier.

Visit Teamwork Desk

The facts

EvantoDeskTeamwork Desk
Free planA free trialNo
Open sourceNoNot published
Runs onAndroid, iPhone, WebAPI
Lowest paid planSee the plansStarter: $9.50 a month
Plans published24
MakerEvantoDeskTeamwork Desk
Websiteevantodesk.comteamwork.com
On help desk software#74 of 101#78 of 101

EvantoDesk: what it does well

  • Shared inbox support
  • Ticket automation
  • Unlimited SLA policies
  • Help Docs knowledge base
  • 21-day trial

What to know first

  • No free plan
  • Customer portal is not offered
  • Web platform only

Teamwork Desk: what it does well

  • Shared inbox for team ticket handling
  • Ticket automation and customer portal
  • Starter includes 10 agent seats
  • API access is listed
  • 30-day trial available

What to know first

  • No free plan is listed
  • Starter requires yearly billing
  • Only API is listed as a platform

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