Side by side
eGain Customer Engagement Hub vs Microsoft Dynamics 365 Sales
Both stand on customer service crm software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.
Paid AndroidAPIiPhone+1
eGain Customer Engagement Hub combines channel workflows, case tracking, and shared knowledge with broad engagement capabilities. Buyers will need to request pricing for the Hub itself.
Visit eGain Customer Engagement Hub Free trial AndroidAPIiPhone+1
Visit Microsoft Dynamics 365 Sales The facts
| eGain Customer Engagement Hub | Microsoft Dynamics 365 Sales | |
|---|---|---|
| Free plan | Not published | A free trial |
| Open source | Not published | No |
| Runs on | Android, API, iPhone, Web | Android, API, iPhone, Web |
| Lowest paid plan | Not published | See the plans |
| Plans published | None | 8 |
| Maker | Not published | Microsoft Dynamics 365 Sales |
| Website | egain.com | microsoft.com |
| On customer service crm software | #11 of 26 | #7 of 26 |
eGain Customer Engagement Hub: what it does well
- Shared rules and workflows span channels.
- Tracks cases across channels and people.
- Central knowledge base supports consistent information.
- Integrates with business and call-center systems.
- Mobile capabilities include chat and self-service.
What to know first
- Pricing is on request.
- No plan price is listed for the Hub.
- No trial offer is listed.
Microsoft Dynamics 365 Sales: what it does well
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