Side by side
eCareCRM vs Salesforce Health Cloud
Both stand on healthcare crm software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.
Healthcare organizations seeking patient intake, referral, communication, and workflow coordination in one CRM should consider eCareCRM. The 30-day full-access trial requires no credit card, while paid plans start at $499 a month. Smaller teams that do not need a paid healthcare CRM should look elsewhere because there is no free plan.
Visit eCareCRMHealth Cloud brings patient information, care workflows, and EHR connectivity into an engagement and collaboration layer. Its plans start at $350 per user per month, billed annually, so compare the listed editions and storage limits.
Visit Salesforce Health CloudThe facts
| eCareCRM | Salesforce Health Cloud | |
|---|---|---|
| Free plan | A free trial | A free trial |
| Open source | Not published | No |
| Runs on | Android, API, iPhone, Web | Android, API, iPhone, Web |
| Lowest paid plan | Starter: $499 a month | Health Cloud Enterprise: $350 per user a month |
| Plans published | 3 | 9 |
| Maker | Not published | Not published |
| Website | ecarecrm.com | salesforce.com |
| On healthcare crm software | #5 of 23 | #9 of 23 |
eCareCRM: what it does well
- Routes inquiries by team, location, or specialty.
- Combines SMS, email, voice, chat, and voicemail timelines.
- Automates recalls, appointment preparation, follow-ups, and re-engagement.
- Reports acquisition, campaign ROI, intake drop-offs, and provider performance.
- Lists real-time HL7 and FHIR integrations.
What to know first
- Starter costs $499 a month.
- Growth costs $1,499 a month.
- Enterprise pricing is custom-quoted.
- HITRUST CSF v11 certification is in progress.
Salesforce Health Cloud: what it does well
- Combines clinical and nonclinical patient information
- Supports FHIR APIs and pre-built integrations
- Includes referral and care coordination workflows
- Salesforce states Health Cloud is HIPAA compliant
- 30-day trial available
What to know first
- No free plan is listed
- Core includes 20MB of data storage per user
- Plans are billed annually
Alternatives to eCareCRM Alternatives to Salesforce Health Cloud The whole list
