Side by side
Dialpad Meetings vs Exotel Business Phone System
Both stand on cloud telephony solutions. Which one you can start free with, which one lets you read the code, and what each costs once you pay.
Choose Dialpad Meetings if your team wants video meetings with browser or app joining, collaboration tools, and AI-generated transcripts or recaps. The Free plan covers video meetings and core features, but teams needing video recording, international access numbers, or listed Business capabilities should consider Business.
Visit Dialpad MeetingsExotel combines business calling, routing, automation, analytics, and integrations for small teams. Review each plan’s validity, credits, phones, agents, and separate Voice Streaming availability before choosing.
Visit Exotel Business Phone SystemThe facts
| Dialpad Meetings | Exotel Business Phone System | |
|---|---|---|
| Free plan | Yes | A free trial |
| Open source | Not published | Not published |
| Runs on | Android, iPhone, Mac, Web, Windows | Android, API, iPhone, Web |
| Lowest paid plan | Free or on request | Dabbler: ₹9,999 a month |
| Plans published | 4 | 3 |
| Maker | Not published | Exotel Business Phone System |
| Website | dialpad.com | exotel.com |
| On cloud telephony solutions | #3 of 24 | #7 of 24 |
Dialpad Meetings: what it does well
- Browser or app joining without a download or PIN
- Live AI transcription and automated email recaps
- Screen sharing, whiteboards, and file collaboration
- Available on web, Mac, Windows, iOS, and Android
- Integrations include Salesforce, Slack, and Google Calendar
What to know first
- Free accounts are limited to audio-only recording
- International access numbers are unavailable on Free
- Video recording requires a Business account
- PSTN-connected calls are not encrypted
Exotel Business Phone System: what it does well
- Custom call routing and IVR
- Unlimited concurrent calls on one number
- Missed-call lead automation
- Desktop and mobile apps
- Seven-day trial with 500 credits
What to know first
- No free plan
- Voice Streaming costs extra
- Plans include different validity periods
- Voicemail transcription is unavailable
Alternatives to Dialpad Meetings Alternatives to Exotel Business Phone System The whole list