Side by side
Dialfire vs Sangoma CX
Both stand on call center software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.
Paid APIWeb
Dialfire combines outbound dialing, inbound routing, AI-listed capabilities, and omnichannel campaign workflows in one cloud service. Its usage-based pricing has no monthly licensing fee, but costs vary with activated features and call minutes.
Visit Dialfire Paid Web
Sangoma CX brings multichannel routing, reporting, agent tools, and AI integrations into a single contact center service. Prospective buyers should account for the starting subscription and separate AI service charges when reviewing the offering.
Visit Sangoma CXThe facts
| Dialfire | Sangoma CX | |
|---|---|---|
| Free plan | No | Not published |
| Open source | Not published | Not published |
| Runs on | API, Web | Web |
| Lowest paid plan | See the plans | Sangoma CX: $129 a month |
| Plans published | 3 | 1 |
| Maker | Not published | Not published |
| Website | dialfire.com | sangoma.com |
| On call center software | #100 of 122 | #96 of 122 |
Dialfire: what it does well
- Predictive and preview outbound dialing
- Inbound routing with ACD and IVR
- Personalized email and SMS workflows
- REST APIs and webhooks
- EU data storage with SSO and MFA
What to know first
- No free plan
- Paid usage depends on features and call minutes
- Call recordings may require deletion management
Sangoma CX: what it does well
- Handles voice, email, chat, and social channels
- Includes IVR builder and outbound dialer
- Routes calls using skills and preferences
- Provides detailed operational reporting
- Supports month-to-month contracts
What to know first
- Starts at $129 a month
- AI overage charges may apply
- Google and OpenAI services cost separately
- Flexible plans require contacting sales
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