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Diabolocom vs Evolve IP Contact Centre

Both stand on call center software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.

Diabolocom

Paid Web

Diabolocom provides core contact-center calling with omnichannel and workforce features. Its published Voice and Omnichannel prices apply only with a long commitment and sizable license minimum.

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Evolve IP Contact Centre

Paid AndroidAPIExtension+6

Evolve IP Contact Centre brings voice, digital channels, routing, AI and workforce tools into one service. Its broad platform coverage and integrations support distributed contact-centre operations.

Visit Evolve IP Contact Centre

The facts

DiabolocomEvolve IP Contact Centre
Free planNoNot published
Open sourceNot publishedNot published
Runs onWebAndroid, API, Extension, iPhone, Linux, Mac, Self-hosted, Web, Windows
Lowest paid planVoice: $60 a monthFree or on request
Plans published32
MakerDiabolocomNot published
Websitediabolocom.comevolveip.com
On call center software#80 of 122#84 of 122

Diabolocom: what it does well

  • Inbound calling and outbound dialer included
  • IVR builder supports call-flow setup
  • Omnichannel digital channel scope
  • Workforce management included
  • Ultimate adds listed AI and quality tools

What to know first

  • No free plan
  • Voice requires a three-year commitment
  • Plans require at least 150 named licenses

Evolve IP Contact Centre: what it does well

  • Omnichannel voice and digital channels
  • Skills-based routing and queue callback
  • AI knowledge-base responses
  • Voice transcription and sentiment analysis
  • Remote agent support

What to know first

  • Pricing is on request
  • Some plans are audio-only
  • AI and reporting details depend on configuration

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