Side by side
DevRev vs UserDeck
Both stand on help desk software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.
Free plan AndroidiPhoneWeb
DevRev combines enterprise search, service workflows, and customer support in one AI product. Its free Mini plan provides an entry point, while larger deployments use quote-based plans and usage-based pricing.
Visit DevRev Free plan APIWeb
UserDeck brings website messaging, ticket workflows, portals, and documentation together through installable widgets. Review each plan’s guide, pageview, and team-member allowances before choosing a tier.
Visit UserDeckThe facts
| DevRev | UserDeck | |
|---|---|---|
| Free plan | Yes | Yes |
| Open source | Not published | Not published |
| Runs on | Android, iPhone, Web | API, Web |
| Lowest paid plan | Free or on request | Starter: $10 a month |
| Plans published | 3 | 4 |
| Maker | Not published | Not published |
| Website | devrev.ai | dev.userdeck.com |
| On help desk software | #41 of 101 | #45 of 101 |
DevRev: what it does well
- Free Mini plan available
- Natural-language answers from company data
- Actions are logged and reversible
- Up to 70 language voice AI
- Android, iOS, and web access
What to know first
- Pro and Max prices require contacting DevRev
- Usage pricing scales with monthly active users
- Advanced features differ by plan
UserDeck: what it does well
- Embedded chat, forms, and knowledge base
- Automatic tickets from email and web activity
- Ticket assignment, statuses, and tags
- HTML and Markdown knowledge-base editing
- 14-day trial with delayed card requirement
What to know first
- Paid plans start at 10.00 USD monthly
- Plan limits vary by guides, pageviews, and team members
- Free access is described as trial starting access
Alternatives to DevRev Alternatives to UserDeck The whole list