Side by side
Deskero vs Mixdesk
Both stand on social customer service software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.
Free plan AndroidAPIiPhone+2
Deskero offers a free entry plan and paid tiers that add customer-support tools and team capacity. The right tier depends on agent count and whether features such as live chat, multi-channel support, or multi-brand management are needed.
Visit Deskero
Free plan AndroidAPIiPhone+1
Mixdesk combines shared channel messaging with AI agents, routing and team workflows. Check the conversation, translation and AI message allowances, as well as separate provider fees, when choosing a plan.
Visit MixdeskThe facts
| Deskero | Mixdesk | |
|---|---|---|
| Free plan | Yes | Yes |
| Open source | No | Not published |
| Runs on | Android, API, iPhone, Web, Windows | Android, API, iPhone, Web |
| Lowest paid plan | Grow: $12 a month | Essential: $49 a month |
| Plans published | 4 | 4 |
| Maker | Deskero | Not published |
| Website | deskero.com | mixdesk.com |
| On social customer service software | #1 of 34 | #2 of 34 |
Deskero: what it does well
- Free plan includes unlimited customers.
- Includes a shared inbox and customer portal.
- Business and Premium allow unlimited agents.
- Paid plans add automation and service-level features.
What to know first
- Free plan includes one agent.
- Grow is limited to five agents.
- Paid prices are billed per agent with monthly payment.
Mixdesk: what it does well
- Supports a broad range of messaging channels.
- AI agents can hand conversations to people with context.
- Supports replies across 27+ languages and two-way translation.
- Plans include unlimited teammates without per-seat fees.
- Lists onboarding, workflow guidance and ongoing support.
What to know first
- Free plan has no AI messages.
- Free plan limits conversations to 10.
- AI messages are metered separately from conversations.
- Third-party channel fees are billed separately by providers.
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