Side by side
Daisee vs Thematic
Both stand on speech analytics software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.
Paid Web
Daisee combines automated QA, conversation analytics, risk detection, and contact-centre review tools in a web platform. Its Standard Package has a stated per-agent monthly cost, while advanced capabilities require separate evaluation.
Visit Daisee Paid APIWeb
Thematic brings varied feedback into one analysis and workflow system for enterprise CX use. Its capabilities are broad, but the stated annual entry price and data-volume fit make it unsuitable for smaller needs.
Visit ThematicThe facts
| Daisee | Thematic | |
|---|---|---|
| Free plan | No | No |
| Open source | Not published | Not published |
| Runs on | Web | API, Web |
| Lowest paid plan | Standard Package: $99 per agent a month | Foundation: $25,000 a year |
| Plans published | 2 | 2 |
| Maker | Not published | Not published |
| Website | daisee.com | getthematic.com |
| On speech analytics software | #16 of 30 | #20 of 30 |
Daisee: what it does well
- Scores every interaction automatically
- Configurable quality and compliance scorecards
- Near real-time risk detection
- Sentiment and intent analytics
- SOC 2 Type II attested
What to know first
- Starts at $99 per agent monthly
- Advanced options have no listed price
- Designed for contact centres
Thematic: what it does well
- Combines many customer-feedback sources
- Theme Editor supports analysis validation
- Predicts NPS, churn, and effort scores
- API and listed integrations available
- SOC 2 Type II and GDPR compliance stated
What to know first
- No free plan
- Foundation costs $25,000 a year
- Works best with at least 2,000 verbatim rows
Alternatives to Daisee Alternatives to Thematic The whole list