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cxomni vs Journey Analytics

Both stand on customer journey analytics software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.

cxomni

Paid Web

cxomni combines journey mapping, governance, analytics, and workflow integrations in one web suite. Its paid enterprise structure and 36-month minimum term fit organizations planning a long-term deployment.

Visit cxomni

Journey Analytics

Free trial APIWeb

Consider Journey Analytics if you need to combine data sources and examine contact profiles across customer, employee, partner, or other listed journeys. Its pricing is on request, so organizations should contact the company to discuss the offering and a proof of concept.

Visit Journey Analytics

The facts

cxomniJourney Analytics
Free planNoNot published
Open sourceNot publishedNot published
Runs onWebAPI, Web
Lowest paid planEnterprise: €2,000 a monthNot published
Plans published2None
MakerNot publishedNot published
Websitecxomni.netjourneyanalytics.io
On customer journey analytics software#21 of 34#17 of 34

cxomni: what it does well

  • Visual maps include emotion curves and storyboards
  • More than 20 APIs normalize journey data
  • Real-time KPIs, trends, targets, and AI analysis
  • Unlimited read-only users and journeys
  • TLS, AES-256, SAML 2.0, and two-factor authentication

What to know first

  • No free plan or free trial
  • Enterprise starts at €2,000 a month
  • Minimum contract term is 36 months
  • Smallest package allows 10 author users

Journey Analytics: what it does well

  • Imports can run in batches or in real time.
  • Supports an unlimited number of data sources.
  • APIs allow data upload and retrieval.
  • A Tableau Web Connector supports analytics use cases.
  • Proof of concept can be completed within a week.

What to know first

  • Pricing is available on request.
  • Advanced proof-of-concept use cases may incur a nominal fee.
  • The interactive demo requires a Google or Microsoft account.

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