Side by side
ConnectWise RMM vs IT Portal
Both stand on managed service provider software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.
Paid Web
Choose ConnectWise RMM if you need web-based management across multiple tenants, with patching, unattended access, and script automation. Compare Pro and Premium if Essentials' 500-alert allowance is insufficient or you need Premium's additional services.
Visit ConnectWise RMM
Paid AndroidAPIiPhone+2
Choose IT Portal if your MSP or IT department needs documentation, credentials, relationships, integrations, and security controls in one system. Look elsewhere if you need a free starting tier, a free trial, or a service positioned for very small teams.
Visit IT PortalThe facts
| ConnectWise RMM | IT Portal | |
|---|---|---|
| Free plan | Not published | No |
| Open source | Not published | Not published |
| Runs on | Web | Android, API, iPhone, Self-hosted, Web |
| Lowest paid plan | Free or on request | See the plans |
| Plans published | 3 | 11 |
| Maker | Not published | Not published |
| Website | connectwise.com | itportal.com |
| On managed service provider software | #22 of 29 | #18 of 29 |
ConnectWise RMM: what it does well
- Manages multiple tenants.
- Supports Windows, macOS, and Linux.
- Includes patch management and unattended remote access.
- Automates scripts.
- Premium adds cloud monitoring and Microsoft 365 SaaS backup.
What to know first
- Pricing is available on request.
- The Essentials plan includes 500 intelligent alerts.
IT Portal: what it does well
- Cloud and on-premises deployment options
- Open API 3.0 included in every plan
- More than 40 listed integrations
- Centralized, auditable password management
- iOS and Android documentation apps
What to know first
- No free plan
- No free trial
- Pricing and onboarding are oriented toward 20+ user teams
- Additional client users cost $1/user/month
Alternatives to ConnectWise RMM Alternatives to IT Portal The whole list