Side by side
ConnectWise PSA vs Vivantio
Both stand on sla management. Which one you can start free with, which one lets you read the code, and what each costs once you pay.
Paid AndroidiPhoneWeb
ConnectWise PSA combines project, ticketing, resource, and billing functions, with three plans differentiated by listed features. Since there are no public prices, teams need to request pricing to assess the tiers.
Visit ConnectWise PSA Free trial APISelf-hostedWeb
Vivantio brings service management, automation, asset records and self-service into one platform for multiple departments. Its starting price is annual, and there is no free plan.
Visit VivantioThe facts
| ConnectWise PSA | Vivantio | |
|---|---|---|
| Free plan | Not published | A free trial |
| Open source | Not published | No |
| Runs on | Android, iPhone, Web | API, Self-hosted, Web |
| Lowest paid plan | Free or on request | See the plans |
| Plans published | 3 | 3 |
| Maker | Not published | Vivantio |
| Website | connectwise.com | vivantio.com |
| On sla management | #14 of 23 | #10 of 23 |
ConnectWise PSA: what it does well
- Available on Android, iOS, and web.
- Includes time tracking and utilization reporting.
- Resource planning and project financials are listed.
- Standard includes QuickBooks Online integration.
- Premium includes cloud infrastructure billing.
What to know first
- Pricing is available on request.
- No plan prices are listed.
- Only Premium specifies unlimited project management.
Vivantio: what it does well
- Supports ITIL 4-aligned service management processes
- No-code automation covers tickets, approvals and escalations
- Includes over 600 integrations and full API access
- End users require no licence
What to know first
- No free plan is listed
- Starts at $49 per agent monthly, billed annually
- On-premise deployment is offered for regulatory needs
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