Side by side
Cobrowse.io vs Median
Both stand on video customer support software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.
Free trial AndroidAPIiPhone+5
Cobrowse.io combines real-time customer collaboration with web and mobile support and hosting options. Review the listed annual per-agent plans and privacy controls to see whether they fit your needs.
Visit Cobrowse.io
Free plan APISelf-hostedWeb
Median combines guided website sharing with controls for visitor privacy and agent access. Check the page-code requirement and plan limits before choosing it, especially if you need chat integrations or audio and video streaming.
Visit MedianThe facts
| Cobrowse.io | Median | |
|---|---|---|
| Free plan | A free trial | Yes |
| Open source | No | No |
| Runs on | Android, API, iPhone, Linux, Mac, Self-hosted, Web, Windows | API, Self-hosted, Web |
| Lowest paid plan | Web co-browse: $18 per agent a month | See the plans |
| Plans published | 5 | 9 |
| Maker | Not published | Not published |
| Website | cobrowse.io | hellomedian.com |
| On video customer support software | #7 of 26 | #3 of 26 |
Cobrowse.io: what it does well
- Supports web and mobile co-browsing.
- Includes remote control and full-device screen sharing.
- Offers private hosting or fully on-premise deployment.
- Lists integrations with major customer-support platforms.
- Free development account available for development and testing.
What to know first
- No free plan.
- Web plan starts at $18/mo (annual).
- Web and mobile plan is billed annually per agent.
Median: what it does well
- Visitors can join without invites, downloads, or installs.
- Agents can highlight, draw, and request control.
- Phone Mode supports screen sharing during calls.
- Admins can exclude parts of a site from sharing.
- Free plan and 14-day trial are available.
What to know first
- Sharing is limited to pages with Median's code.
- It cannot show unrelated tabs or the desktop.
- Business plans exclude chat integrations and audio/video streaming.
- Paid plans start at $25 per user monthly, billed annually.
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