Side by side
Chatwoot vs tawk.to
Both stand on live chat software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.
Chatwoot brings customer conversations, team coordination, and knowledge-base tools together, with cloud and self-hosted options. Compare agent, conversation, and retention limits with the features you need.
Visit Chatwoot
Choose tawk.to if you need website and messaging chat with live agents, visitor tracking, and chatbot options across its listed platforms. Hobby provides a free way to start with limited message, agent, and crawl allowances. Look at paid plans or separate options when you need higher listed allowances, voice agents, or data enrichment.
Visit tawk.toThe facts
| Chatwoot | tawk.to | |
|---|---|---|
| Free plan | Yes | Yes |
| Open source | Yes | Not published |
| Runs on | Android, API, iPhone, Linux, Self-hosted, Web | Web, Windows, Mac, iPhone, Android |
| Lowest paid plan | Startups: $19 per agent a month | Growth: $29 a month |
| Plans published | 9 | 7 |
| Maker | Chatwoot | tawk.to |
| Website | chatwoot.com | tawk.to |
| On live chat software | #1 of 94 | #4 of 94 |
Chatwoot: what it does well
- Combines multiple channels in a shared inbox
- Includes help-center portals and AI-powered search
- Offers API access, webhooks, and bot connections
- Can be deployed on customer infrastructure
What to know first
- Free Hacker plan limits use to 500 conversations monthly
- Community Edition excludes Captain AI and voice calls
- Cloud Startups is $19 per agent monthly, billed annually
tawk.to: what it does well
- Combines website chat, live agent chat, visitor tracking, and a chatbot.
- Website and messaging channels are listed.
- Available on web, Windows, macOS, iOS, and Android.
- Free Hobby plan includes 100 monthly message credits.
- Plans list allowances for AI agents, crawled pages, and API calls.
What to know first
- Hobby includes only 100 monthly message credits.
- Hobby is limited to one AI chat agent and 100 crawled pages.
- Voice Agents start at $49 a month plus usage.
- Data Enrichment pricing scales with volume.
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