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Chattermill vs UserVoice

Both stand on feedback analytics software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.

Chattermill

Paid APIWeb

Chattermill combines feedback analysis, reporting, alerts, and integrations for enterprise teams. Pricing is on request; the stated data residency options are standard UK/EU or available US residency.

Visit Chattermill

UserVoice

Free trial APIExtensionWeb

UserVoice brings collection, analysis, prioritization, and communication into one feedback system. Its paid, quote-based model may require planning before adoption.

Visit UserVoice

The facts

ChattermillUserVoice
Free planNot publishedA free trial
Open sourceNot publishedNot published
Runs onAPI, WebAPI, Extension, Web
Lowest paid planFree or on requestFree or on request
Plans published11
MakerNot publishedNot published
Websitechattermill.comuservoice.com
On feedback analytics software#5 of 19#9 of 19

Chattermill: what it does well

  • Connects with more than 65 feedback channels.
  • Analyzes feedback in more than 100 languages.
  • Creates custom reports with filters and visualizations.
  • Routes real-time alerts to Slack, email, and Jira.
  • Supports MCP connections to AI agents.

What to know first

  • Pricing is available on request.
  • UK/EU data residency is standard; US residency is available.

UserVoice: what it does well

  • Feedback portals and embedded in-app collection
  • AI themes, urgency, sentiment, and impact reports
  • Prioritization by impact, revenue, and demand
  • Roadmaps and public idea statuses
  • Admin API for structured feedback data

What to know first

  • No free plan
  • Pricing is available only on request
  • Pricing varies by feedback volume and integrations
  • 30-day trial rather than an ongoing free tier

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