Side by side
Caseworker.gov vs GovXRM
Both stand on public sector crm software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.
Paid Web
Caseworker.gov combines multichannel intake, case tracking, correspondence tools, and reporting in a cloud web interface. Its listed plan is priced per user on a 12-month agreement, with VAT excluded.
Visit Caseworker.gov
Paid APIWeb
GovXRM combines constituent profiles, cases, service portals and automation for government deployments. Its government-specific hosting and integrations are relevant to agencies, while pricing and payment processing costs need to be clarified during procurement.
Visit GovXRMThe facts
| Caseworker.gov | GovXRM | |
|---|---|---|
| Free plan | No | Not published |
| Open source | Not published | Not published |
| Runs on | Web | API, Web |
| Lowest paid plan | Caseworker.gov: £15 a month | Free or on request |
| Plans published | 1 | 8 |
| Maker | Not published | Not published |
| Website | caseworker.com.au | govxrm.com |
| On public sector crm software | #10 of 26 | #14 of 26 |
Caseworker.gov: what it does well
- Handles requests from email, letters, phone, forms, SMS, and Twitter
- Tracks reminders, assignments, and case progress
- Supports Freedom of Information requests and Parliamentary Questions
- Works on tablets and requires no installation
What to know first
- No free plan
- Requires a 12-month agreement
- Prices exclude VAT
GovXRM: what it does well
- Links resident, business and property records across departments.
- Portal supports the top 30 US languages.
- Includes REST API and named legacy-system adapters.
- Hosted on US-only government data centers.
- Includes Microsoft Entra ID single sign-on.
What to know first
- Pricing is on request.
- Third-party payment processing fees are separate from licensing.
- Listed annual licenses range up to $1,800,000 a year.
Alternatives to Caseworker.gov Alternatives to GovXRM The whole list