No. 21 of 27 ·Public Sector CRM Software

Caseworker.gov

Name: Caseworker.gov
Price: 15 GBP

Web · paid plans from £15/mo

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Freedom report

One barScore 5.0

Free tierNo free tier on record
Open codeNo open-source code on record
Runs widely1 of 6 device platforms
DocumentedPlans, terms and facts published

Caseworker.gov is ranked #21 of 27 in public sector CRM software on Freedom251. It runs on Web. There is no free plan. Paid plans start at £15/mo.

Caseworker.gov plans and pricing

All plans

Caseworker.gov £15/mo 12 month agreement; £180 per user per year Unlimited storage · free updates · email and telephone technical support · prices exclude VAT caseworker.com.au · 4 Oct 2026

Compared on public sector CRM software

Free plan: No
Case management: Yes
Constituent records: Yes
Outreach channels: multichannel
Deployment options: cloud
Audit trails: Yes

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The record

Purpose: Caseworker.gov provides elected members, political groups and correspondence teams with tools to track casework and correspondence.
Incoming requests: It handles correspondence and requests from email, letters, phone calls, website forms, SMS and Twitter.
Automation: It can use electoral rolls, customer lists and other datasets to automate record creation and assign email replies to case files.
Correspondence tools: Features include email and letter templates, one-click quick replies, and mail merge.
Case tracking: Users can track status, review dates, reminders, assignments and progress by case type or tags.
Reporting: The system provides interactive reporting, resident or citizen segments, dashboards and statistics for installations or individual users.
FOI and parliamentary questions: The system can manage Freedom of Information requests and Parliamentary Questions, with subject matter experts able to log in and edit responses.
Integrations: The maker lists Office 365, Lotus Notes or IBM Notes, G-Suite, Active Directory single sign-on and G-Suite single sign-on as compatible platforms.
Security: The maker states that the service uses user-level access controls, 256-bit SSL encryption, Google data centres and second-factor authentication with YubiKeys or a smartphone app.
Deployment: Caseworker.gov is a cloud-based SaaS with a web interface, requires nothing to install and works on iPad, Android tablets and other mobile devices.
Support and demo: The pricing section includes email and telephone technical support and offers a free demo by contacting the team.
Maker: Elected Technologies describes itself as a privately held, non-partisan company providing technology and data solutions to elected representatives, individuals and political parties seeking elected office.
Headquarters: Shipston on Stour, Warwickshire, United Kingdom
Price from: £15/mo

Where it ranks on Freedom251

Best Public Sector CRM Software in 2026#21 of 27

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Sources

caseworker.com.au/gov/· checked 4 Oct 2026
caseworker.com.au/about/· checked 4 Oct 2026