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Caseworker.gov
What Caseworker.gov is
Caseworker.gov is a web-based casework and correspondence system for elected members, political groups, and their teams. It brings requests from email, letters, phone calls, website forms, SMS, and Twitter into case tracking. Electoral rolls, customer lists, and other datasets can help create records and assign email replies to case files. Users can follow status, review dates, reminders, assignments, and progress by case type or tags. Email and letter templates, quick replies, and mail merge support responses. Interactive reporting, dashboards, citizen segments, and statistics help review activity by installation or individual user. The system can also manage Freedom of Information requests and Parliamentary Questions, with subject matter experts able to log in and edit responses. Caseworker.gov is a cloud service with a web interface, requires no installation, and works on iPad, Android tablets, and other mobile devices. The listed price is £15.00 per month on a 12-month agreement, or £180 per user per year; prices exclude VAT. Email and telephone technical support are included, and a free demo is available by contacting the team.
Who it suits
It suits elected members, political groups, and correspondence teams handling requests across multiple channels. Teams managing Freedom of Information requests or Parliamentary Questions may also use its casework tools.
What it does well
- Handles requests from email, letters, phone, forms, SMS, and Twitter
- Tracks reminders, assignments, and case progress
- Supports Freedom of Information requests and Parliamentary Questions
- Works on tablets and requires no installation
What to know first
- No free plan
- Requires a 12-month agreement
- Prices exclude VAT
Limits
Caseworker.gov has no free plan. The listed plan is £15 per user each month on a 12-month agreement, prices exclude VAT, and storage is unlimited.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Caseworker.gov | 12 month agreement; £180 per user per year · Unlimited storage · free updates · email and telephone technical support · prices exclude VAT | £15 a month |
As caseworker.com.au lists them, read 4 Oct 2026. The maker's own page has the final word.
Getting started
- Open the Caseworker.gov website
- Contact the team to request a free demo
- Choose the Caseworker.gov plan at £15 per user per month
- Access the cloud service through its web interface
- Use it on an iPad, Android tablet or other mobile device
Verdict
Caseworker.gov combines multichannel intake, case tracking, correspondence tools, and reporting in a cloud web interface. Its listed plan is priced per user on a 12-month agreement, with VAT excluded.
Questions
How much does Caseworker.gov cost?
The Caseworker.gov plan costs £15 per user per month, billed under a 12-month agreement (£180 per user per year). Prices exclude VAT.
Is there a free plan?
No. Caseworker.gov is offered as paid software, and the pricing section includes a free demo by contacting the team.
Which platforms does it support?
It runs through a web interface and works on iPad, Android tablets and other mobile devices.
What integrations are listed?
Compatible platforms include Office 365, Lotus Notes or IBM Notes, G-Suite, Active Directory single sign-on and G-Suite single sign-on.
Does it support formal information requests?
Yes. It can manage Freedom of Information requests and Parliamentary Questions, with subject matter experts able to edit responses.
Who makes Caseworker.gov?
Elected Technologies, a privately held, non-partisan company based in Shipston on Stour, Warwickshire, United Kingdom.
Facts from Caseworker.gov's own pages
- Automation
- It can use electoral rolls, customer lists and other datasets to automate record creation and assign email replies to case files. · caseworker.com.au, 4 Oct 2026
- Case tracking
- Users can track status, review dates, reminders, assignments and progress by case type or tags. · caseworker.com.au, 4 Oct 2026
- Correspondence tools
- Features include email and letter templates, one-click quick replies, and mail merge. · caseworker.com.au, 4 Oct 2026
- Deployment
- Caseworker.gov is a cloud-based SaaS with a web interface, requires nothing to install and works on iPad, Android tablets and other mobile devices. · caseworker.com.au, 4 Oct 2026
- FOI and parliamentary questions
- The system can manage Freedom of Information requests and Parliamentary Questions, with subject matter experts able to log in and edit responses. · caseworker.com.au, 4 Oct 2026
- Headquarters
- Shipston on Stour, Warwickshire, United Kingdom · caseworker.com.au, 28 Sept 2026
- Incoming requests
- It handles correspondence and requests from email, letters, phone calls, website forms, SMS and Twitter. · caseworker.com.au, 4 Oct 2026
- Integrations
- The maker lists Office 365, Lotus Notes or IBM Notes, G-Suite, Active Directory single sign-on and G-Suite single sign-on as compatible platforms. · caseworker.com.au, 4 Oct 2026
- Maker
- Elected Technologies describes itself as a privately held, non-partisan company providing technology and data solutions to elected representatives, individuals and political parties seeking elected office. · caseworker.com.au, 4 Oct 2026
- Purpose
- Caseworker.gov provides elected members, political groups and correspondence teams with tools to track casework and correspondence. · caseworker.com.au, 4 Oct 2026
- Reporting
- The system provides interactive reporting, resident or citizen segments, dashboards and statistics for installations or individual users. · caseworker.com.au, 4 Oct 2026
- Security
- The maker states that the service uses user-level access controls, 256-bit SSL encryption, Google data centres and second-factor authentication with YubiKeys or a smartphone app. · caseworker.com.au, 4 Oct 2026
- Support and demo
- The pricing section includes email and telephone technical support and offers a free demo by contacting the team. · caseworker.com.au, 4 Oct 2026
Where Caseworker.gov stands on Freedom251
- Public Sector CRM Software#10 of 26