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ContactWise CRM Constituent Edition

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What ContactWise CRM Constituent Edition is

ContactWise CRM Constituent Edition is a constituent-focused CRM for state legislatures and state and local government organizations. It helps staff organize constituent records, follow correspondence and legislative groups, respond to inquiries, and track legislation, bills, resolutions and public opinion. Users can group constituents, filter contact details, and prepare call lists intended to reduce staff call time.

The edition supports customizable reports and mass mailings segmented by area and demographics. Outreach tools also include personalized mass emails, mail merges and constituent labels. For managing access, ContactWise supports user roles, login rights and customer-created access control lists; administrators can assign rights based on login and use eDirectory or Active Directory authentication through LDAP.

GroupLink lists integrations with Micro Focus, GroupWise and Microsoft Outlook, along with Enterprise Web Services for third-party applications. ContactWise Web provides browser access to the ContactWise database wherever internet is available. Platforms are listed as API, iOS, Linux, web and Windows, and on-premises deployment is available. GroupLink offers a free trial with one fully functioning user license, which can include integration with a customer’s environment. A Windows installer demo includes a preloaded database; production users are directed to contact a GroupLink representative. GroupLink was organized in 1996 and is headquartered in Centerville, Utah.

Who it suits

This edition suits legislative and government teams that manage constituent correspondence, inquiries, groups and legislative activity. It is also relevant to organizations that need segmented outreach, configurable access rights and on-premises deployment.

What it does well

  • Tracks constituent correspondence, inquiries and legislative activity.
  • Creates customizable reports and call lists.
  • Segments mass mailings by area and demographics.
  • Supports roles, login rights and customer-created access control lists.
  • Lists integrations with Micro Focus, GroupWise and Microsoft Outlook.

What to know first

  • There is no free plan.
  • Pricing is available on request.
  • The free trial includes one fully functioning user license.

Limits

The free trial includes one fully functioning user license. No free plan is offered.

Getting started

  1. Visit the ContactWise Constituent Edition product page.
  2. Request the free trial with one fully functioning user license.
  3. Use the Windows installer demo with its preloaded database if appropriate.
  4. Contact a GroupLink representative about the production version.

Verdict

State legislatures and state or local government organizations that need constituent tracking and outreach tools should consider this edition. The free trial provides one fully functioning user license, and GroupLink lists several integrations. Teams seeking a free plan or published pricing should look elsewhere.

Questions

How is ContactWise CRM Constituent Edition priced?

Pricing is available on request.

Is there a free plan or trial?

There is no free plan. GroupLink offers a free trial with one fully functioning user license, and it can include integration with the customer’s environment.

Which platforms are listed?

The listed platforms are API, iOS, Linux, web and Windows.

Can it be deployed on premises?

Yes. On-premises deployment is listed.

Which integrations does GroupLink list?

GroupLink lists Micro Focus, GroupWise and Microsoft Outlook integration, plus Enterprise Web Services for third-party applications.

Who makes ContactWise?

GroupLink makes ContactWise CRM Constituent Edition. GroupLink says it was organized in 1996 and is headquartered in Centerville, Utah.

Facts from ContactWise CRM Constituent Edition's own pages

Access controls
ContactWise CRM supports user roles, login rights, and customer-created access control lists (ACLs). · grouplink.com, 7 Oct 2026
Call lists
The product can generate call lists intended to reduce call time for legislative employees. · grouplink.com, 7 Oct 2026
Company
GroupLink says it was organized in 1996 and is headquartered in Centerville, Utah, a suburb of Salt Lake City. · grouplink.com, 7 Oct 2026
Company history
GroupLink says it was organized in 1996. · grouplink.com, 7 Oct 2026
Constituent tracking
It helps staff track constituent correspondence and legislative groups and respond to constituent inquiries. · grouplink.com, 7 Oct 2026
Download
The maker's downloads page provides a Windows installer demo with a preloaded database and directs users seeking the production version to contact a GroupLink representative. · grouplink.com, 7 Oct 2026
Founded
1996 · grouplink.com, 28 Sept 2026
Groups and call lists
Users can organize constituents into groups, filter contact details, and create call lists to reduce staff call time. · grouplink.com, 7 Oct 2026
Headquarters
GroupLink says its U.S. headquarters is in Centerville, a suburb of Salt Lake City, Utah. · grouplink.com, 7 Oct 2026
Integrations
The product integrates with GroupWise and Outlook/Exchange calendars and email, and can connect to third-party applications through Enterprise Web Services. · grouplink.com, 7 Oct 2026
Legislation
The product supports tracking legislation, bills, resolutions, public opinion, and constituent inquiries. · grouplink.com, 7 Oct 2026
Mailing
The edition supports mass mailings to constituents segmented by area and demographics. · grouplink.com, 7 Oct 2026
Outreach
It supports personalized mass emails, mail merges, and constituent labels. · grouplink.com, 7 Oct 2026
Platforms
The Constituent Edition overview states that the product runs on Windows or Linux. · grouplink.com, 7 Oct 2026
Purpose
The Constituent Edition is a Know Your Constituent focused CRM designed for state legislatures and state and local government organizations. · grouplink.com, 7 Oct 2026
Reporting
Users can create customizable reports, including graphical reports compatible with Crystal Reports. · grouplink.com, 7 Oct 2026
Security
The product supports eDirectory or Active Directory authentication through LDAP and lets administrators assign access rights and roles based on login. · grouplink.com, 7 Oct 2026
Support
GroupLink advertises customer support, end-user and administrator training, and software configuration tailored to organizational needs. · grouplink.com, 7 Oct 2026
Support and services
GroupLink lists customer support, end-user or administrator training, and software configuration tailored to organizational needs. · grouplink.com, 7 Oct 2026
Trial
The maker offers a free trial with one fully functioning user license and says it can include integration with the customer’s environment. · grouplink.com, 7 Oct 2026
Web access
The maker says ContactWise Web provides access to the ContactWise database through a web browser wherever internet is available. · grouplink.com, 7 Oct 2026
Windows demo
The downloads page offers a Windows installer demo for Constituent Edition and directs production users to contact a GroupLink representative. · grouplink.com, 7 Oct 2026

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