ContactWise CRM Constituent Edition is a constituent-focused CRM for state legislatures and state and local government organizations. It helps staff organize constituent records, follow correspondence and legislative groups, respond to inquiries, and track legislation, bills, resolutions and public opinion. Users can group constituents, filter contact details, and prepare call lists intended to reduce staff call time. The edition supports customizable reports and mass mailings segmented by area and demographics. Outreach tools also include personalized mass emails, mail merges and constituent labels. For managing access, ContactWise supports user roles, login rights and customer-created access control lists; administrators can assign rights based on login and use eDirectory or Active Directory authentication through LDAP. GroupLink lists integrations with Micro Focus, GroupWise and Microsoft Outlook, along with Enterprise Web Services for third-party applications. ContactWise Web provides browser access to the ContactWise database wherever internet is available. Platforms are listed as API, iOS, Linux, web and Windows, and on-premises deployment is available. GroupLink offers a free trial with one fully functioning user license, which can include integration with a customer’s environment. A Windows installer demo includes a preloaded database; production users are directed to contact a GroupLink representative. GroupLink was organized in 1996 and is headquartered in Centerville, Utah.
Who it is for
This edition suits legislative and government teams that manage constituent correspondence, inquiries, groups and legislative activity. It is also relevant to organizations that need segmented outreach, configurable access rights and on-premises deployment.
What is good
- Tracks constituent correspondence, inquiries and legislative activity.
- Creates customizable reports and call lists.
- Segments mass mailings by area and demographics.
- Supports roles, login rights and customer-created access control lists.
- Lists integrations with Micro Focus, GroupWise and Microsoft Outlook.
What to know first
- There is no free plan.
- Pricing is available on request.
- The free trial includes one fully functioning user license.
Verdict
State legislatures and state or local government organizations that need constituent tracking and outreach tools should consider this edition. The free trial provides one fully functioning user license, and GroupLink lists several integrations. Teams seeking a free plan or published pricing should look elsewhere.
Get started with ContactWise CRM Constituent Edition
- Visit the ContactWise Constituent Edition product page.
- Request the free trial with one fully functioning user license.
- Use the Windows installer demo with its preloaded database if appropriate.
- Contact a GroupLink representative about the production version.
Limits to know first
The free trial includes one fully functioning user license. No free plan is offered.
Questions about ContactWise CRM Constituent Edition
How is ContactWise CRM Constituent Edition priced?
Pricing is available on request.
Is there a free plan or trial?
There is no free plan. GroupLink offers a free trial with one fully functioning user license, and it can include integration with the customer’s environment.
Which platforms are listed?
The listed platforms are API, iOS, Linux, web and Windows.
Can it be deployed on premises?
Yes. On-premises deployment is listed.
Which integrations does GroupLink list?
GroupLink lists Micro Focus, GroupWise and Microsoft Outlook integration, plus Enterprise Web Services for third-party applications.
Who makes ContactWise?
GroupLink makes ContactWise CRM Constituent Edition. GroupLink says it was organized in 1996 and is headquartered in Centerville, Utah.
Compared on public sector CRM software
- Free plan
- No
- Constituent records
- Yes
- Stakeholder tracking
- Yes
- Outreach channels
- multichannel
- Deployment options
- on_premises
- Audit trails
- Yes
